The Audubon New Haven

Reviews

• UA

  Usman Asif

  2 days ago
  5.0
  Excellent apartment complex, just moved in and I had a seamless move/transition with the help of Adriana. She was punctual with her responses, incredibly knowledgable of the different availabilities, and extremely accommodating of my timeline/preferences. 10/10 experience!
• CC

  Chris

  Sep 27, 2026
  5.0
  I’ve really enjoyed living at The Audubon! The location is great, the amenities are excellent, and I’ve had a very positive experience overall. Adriana was fantastic throughout the leasing process and has continued to be incredibly helpful with any questions I’ve had since moving in. She made the entire process easy and welcoming. Highly recommend!
• SR

  Stefaan De Rynck

  Sep 27, 2026
  4.0
  Great location for walking to places & grocery stores. I signed a lease before moving from abroad. Adriana from the leasing office was exceptionally supportive and creative to find solutions when my application encountered administrative problems. So far living here has been a nice experience, with a professional and responsive maintenance team and a helpful front office staff. Lots of sirens on the streets but that’s just downtown New Haven.
• AA

  Anna Atticks

  Sep 12, 2026
  5.0
  I cannot say enough positive things about the leasing office at The Audubon. I met James on my move-in day, when he was still new to The Audubon’s leasing office. Though it was a hectic day with many new residents moving in, James still took the time to help me and answer my (many) questions; he set an incredible tone for my experience here. I've also gotten to know Lauren and Adriana (they are both AMAZING), and I truly appreciate how they constantly go above and beyond for the residents.
• HY

  Hena Yakoob

  Sep 8, 2026
  1.0
  TLDR: this place was not worth the cost of living to me. I lived here for 2 years in Phase 1. You could not pay me to live here again. The amenities may seem luxurious (bear in mind the pool is only open for about 3 months every year) but the units themselves are anything but. Rent is very expensive for no lights in the bedroom, no garbage disposal, a standing shower with no closable door or curtain, appliances (specifically dishwasher and washing machine) that gave me constant issues, black sediment in my water (more on that below), dirty hallway carpets, etc. This is no luxury apartment. I lived in 2 different units (exact same specifications, appliances, and problems) because a few months after moving in, I discovered my specific unit was $800 more per month than another I saw online. Instead of being willing to re-negotiate my lease at renewal, I was told my rent would actually increase 1-3% the second year. I was given the option to transfer to the other unit for a $1000 transfer fee so ended up doing that. I wish I had just found another apartment. I have never had so many issues with an apartment or management before. I was here before the management company changed and felt a steep decline after Spinnaker took over. An outside contractor even commented to me that they noted a decline in the facilities. Management is well and good until you have an issue — any time I have had a problem, I have been gaslit, given false information, and generally have felt they take little to no accountability for when things go wrong here. I’ve had multiple packages stolen, including bridesmaid dresses (their most recent solution was to redirect all packages to a different part of the building). I had to submit 10 maintenance tickets before they bit the bullet and replaced a dishwasher. My biggest complaint is that I had to deal with black sediment in my water since June 2025. It was persistent until January 2026 and still occurred intermittently after. I went back and forth with management, maintenance, and the town water authority numerous times and it is clear to me at this point that it is a building/plumbing issue that management is not addressing. I know other residents in a different Phase of the building have not had issues with this, in addition to many people I know who live in other buildings nearby. In my 6th or 7th conversation with management, I was told by them: “I have a unit here as well and I also have the same issue” in response. Which is absolutely unacceptable to me. The biggest pros here are the location (walkable to downtown, East Rock, and the medical campus without being in the middle of downtown), very pet-friendly, and amenities like rooftop and gyms are nice. Other cons besides the abovementioned are staff here are loud and noisy in the mornings, especially in the alley next to the dog park, sometimes cursing and yelling at each other. This building also has a lot of young families and people take their crying kids in the hallways or let them play out there (sometimes tough if you’re WFH). Trash rooms where the chutes are located are often disgusting, other residents frequently dump their trash and items in the room instead of down the chute. Pictured below was right before I moved out, there was so much trash piled up that you could not even enter the room. I have had bizarre interactions with some staff and residents and have not always felt comfortable or secure here. I was asked by another resident if this was my natural skin color while he blocked my path to the lobby and I witnessed another female resident being harassed by an unidentified man in the lobby. I’m very excited to have moved elsewhere. Best of luck to you if you’re giving this place a go! FWIW I visited a friend’s place in Phase 2 and it seemed MUCH nicer. But I know they’ve had their own issues as well. Be wary of all the positive reviews from people who have not been living here long.

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