Wonderful place to live, with an amazing team!
I can't say enough good things about my experience at Front St Lofts. From my first tour to move-in day, Nikki was fantastic. She's professional, caring, and made the whole process seamless. She showed me several apartments, walked me through the application step by step, and made sure everything was ready for a smooth move-in. It never felt rushed or stressful, and it was clear she genuinely wanted me to find the right home.
The rest of the staff has been just as welcoming. Deron is friendly and always ready to help with a smile. Everyone here has been nothing but kind.
Front St Lofts is a pleasant place to live, and the staff make it even better. I'd highly recommend it to anyone looking for an apartment in Hartford!
I'm surprised at the negative comments regarding current management. My partner and I have had nothing but great interactions and responsiveness from the current management. Yes, before the current property manager there were a lot of not so competent ones, but Nikki has been a great change. The building is well maintained and happier. No more smoking in the building, no loud dogs barking, no trying to figure issues out because the property manager isn't helpful.
There use to be a lot of not so great unpleasant tenants that have since left, I can't help to think that some of these comments are from those past tenants. I can say I have had nothing but professional responses, timely responses from Nikki. Always a warm smile to greet you when she's in and around the building.
Sad to see so many misleading comments. It is not what myself nor a lot of the residents I chat with experience.
I moved in with my partner 2 years ago and he had already been a tenant for two years prior to me moving in. He said this is the best he's seen the building ran in YEARS!!! We plan to stay for more to come.
AU
Abdullah Umair
Jul 4, 2026
I am absolutely shocked at the level of mismanagement of this property. There have been 4 property managers in the 2 years that I have been here.
I am not even going to go into the multitude of issues that this property about day to day living.
The only thing I want to highlight is that the current property manager has not been able to execute basic duties in any timely manner. Credits have not been applied for months. Pet rent continues despite multiple acknowledgements that pet has moved out. Lease move out documents that PROPERTY needs to fill, are not filled out properly, leaving me as the resident to send multiple emails with timestamps to protect myself.
I have to keep extensive records and documentation because the property is unable to perform basic functions competently and in a timely manner.
I am often dumbfounded if they are just incompetent or petty. I get calls from Eversource asking if I confirm I want to restart my service AFTER I’ve moved out because even Eversource was confused why the management reached out to them. Similar thing happened with xfinity AFTER I had moved out.
I believe that Carlton Management absolutely needs to take a look into this matter on an urgent basis.
I’ve been a tenant at Front Street Lofts for around 2 years. Nikki and Deron frequently go out of their way to take care of issues in the building in timely fashions. I recommend this building due to the professional staff who make the gears turn.
The garage that Front Street Lofts uses has been a victim to frequent thefts. However, garage staff have taken steps to hire additional security, which seems to have worked to mitigate the amount of thefts.
Thank you to Nikki the property manager and from maintenance for making my stay in Hartford memorable and seamless.
SP
Sydney Pineiro
May 18, 2026
Long story short, Nikki is either harassing me or being intentionally petty. These photos from the move-out inspection show dust specks being flagged as “cleaning issues.” That is an unacceptable standard and a dishonest way to justify withholding money from tenants.
I paid my rent on time or early for over two years. Meanwhile, when I reported a homeless man sleeping directly next to the front entrance, Nikki never responded, followed up, or reassured me that the situation was being handled. The lack of concern for tenant safety compared to the level of scrutiny being applied to dust specks during move-out is ridiculous. And I have other examples in addition to these.
This feels like a bad business practice and an attempt to squeeze money out of tenants after they leave. I expect a thoughtful response addressing why this inspection was handled this way and what is being done to correct it.