We had a very disappointing and frustrating experience with Town Walk at Hamden. At first, we were told there was a one month free promotion for a unit. We asked for a virtual tour, and it took them two days just to send a video. After finally seeing the apartment, we decided we liked it and wanted to move forward. Then suddenly we were told the promotion was no longer available. Even though it already felt unprofessional, we still accepted the higher price and continued with the application process. We completed long forms, provided financial information, went through bank and background checks.
After all of that, when they finally sent the lease contract, the rent had increased again by almost $200 more. We called to ask what happened, and unbelievably they told us the prices had changed again while THEY themselves were still preparing the contract.
Changing prices multiple times during the process, especially after applications, credit checks, and approvals, is extremely unprofessional and honestly unethical. It felt like a complete waste of our time, energy, and personal information. Very disappointing experience. And it is more disappointing when it is ONE DAY BEFORE MOVE-IN DATE.
We lived here for almost 5 years while my girlfriend went to college.
-Office team: nice
-Maintenance team: fantastic
-Nature in the complex/location: amazing
-Owners/Management: downfall of this complex
We were in building 27 (the one that caught on fire in 2023) Luckily ours was in the half untouched by the flames. When it happened the fire alarms didn’t even go off, my girlfriend woke up hours later to knocks on the door. They then fenced off that entire half of the building including the parking lot. It stayed like that until about a year later when they finally started construction. Construction lasted over a year, it was constant banging beginning at 7am ending around 5/6pm. They ripped off our roof debris flying everywhere getting stuck in the trees and all over our decks which I had to sweep everyday of siding, roof, screws, and dust. After doing the roof came the siding which they were right outside our windows banging for weeks. They must’ve hired the cheapest construction people they could find because they used the wrong screw sizes and drilled MANY screws fully through our walls and into the sides of our windows. Knocking decorations off the walls in the process. Apartments got put up for lease in fall of 2025. Doing the math, that is 2.5 years of ripping my hair out.
The entire time living here I had to fight for parking spots and often parked buildings away while we began paying 20 dollars per car (the first couple years we didn’t have to pay) they are increasing that too this year. No compensation or acknowledgement for the inconvenience this whole experience brought our building and surrounding neighbors.
This place is falling apart, you would think for the amount of apartments and rent they get (about 42 apartments per building and there’s 28 buildings) they’d be able to upkeep it and more.
I was a dog walker for multiple clients throughout the complex and the inconsistencies in the apartments always amazed me. Everything gets painted over, light switches, outlets, bugs, hair, dust you name it.
So many people are dealing with mold and water damage. The windows don’t close completely the screens are falling apart, the popcorn ceiling is falling off. The dog park is just a small fenced in area full of mulch, tree roots, holes, and poop. The playground is a tiny area of mulch with a slide and swings. Our stairs broke in half and the others will definitely be crumbling soon. Many others around the complex have also. The siding is falling off. This place is old and outdated, you can hear every neighbor through the walls and floors, the floors creak with every step.
We also dealt with bug issues every single summer. Fruit flies, drain flies, fungus gnats, bottle flies. It doesn’t matter how much we cleaned or what we did it was bad every single time.
What I can say is our move out process was honestly very easy which I am grateful for.
The best thing here was the maintenance team was always kind and responsive. The community here is also for the most part super friendly. Only people who have lived here long truly know what it used to be like vs how it is now. There’s a Facebook group for the tenants by the tenants. Everyone I know including all of my dog clients has moved out. Some parts of me will miss this place but mostly it’ll be relieving.
SC
stephanie carney
Mar 19, 2026
We have been at Town Walk for about 1 week now. We could not be happier. The grounds are stunning, the amenities are incredible and everyone is so friendly. I do have to give a special shout out to our agent representative at Town Walk, Andrew Au. He is the most inviting, kind and helpful representative I have ever dealt with. I appreciate him. ☀️
PG
priyanka gangad
Feb 11, 2026
I absolutely love living at Townwalk Dr! The community here is peaceful, well-maintained, and feels very welcoming. The amenities are fantastic, everything is clean, thoughtfully designed, and truly adds to the comfort of living here. It’s the perfect balance of convenience and comfort. So grateful to call this place home!
AM
April Marshall
Feb 10, 2026
Poor Construction and Odor Leakage.
The construction quality here is incredibly poor. The walls and vents are so thin or poorly sealed that I could constantly smell exactly what my neighbors were cooking. It got to the point where my own clothes and closets smelled strongly of their food. If you want a home that feels private and smells clean, look elsewhere.