I wish I could leave a negative star review. These people are a joke. They don’t answer your calls or care about their residents. I’ve been calling them FOR WEEKS and I’ve got nothing. Do better.
EB
Efrain Romero Bustos
Sep 29, 2026
Complete failure to communicate and safety concerns, Don’t rent from PMI property management unless you are ready to manage the property yourself. Communication: non-existent. They almost never returned phoned calls, and email responses are virtually impossible to get. If you have urgent questions regarding your lease expect to be ignored. Maintenance: getting repairs takes an unreasonable amount of time . Even basic unit issues sit unaddressed. Property oversight and safety : management of this complex is severely lacking. These are constant issues like noise including and disruptive barking of dogs and vehicles impacts against the building walls where my home is located plus loud car music , worse they are serious security and hazards on property including drug activity and police calls to their premises, with zero visible intervention . Save yourself the stress and avoid renting on any property from this company. Last two things they show my apartment to future tenants that is incompetence, plus the real estate men they use to show the units are like 17 years old and lack of knowledge of the properties amenities.
EL
Elie Largura
Sep 9, 2026
I was supposed to move into my place yesterday, however PMI sent the lease agreement in the late afternoon and then charged me for yesterday. I am trying TO PAY THEM for my rent and security deposit and the only option is with a card. I message this person and they tell me steps that literally don’t exist in order to connect my bank account. Terrible customer service, straight up phony company.
SW
Seth T. Walker
Sep 8, 2026
Surprised to see anything beyond 1 star here. These people never reply to emails, answer calls or return voice mail messages. We noticed recently that our home is WITHOUT A SMOKE DETECTOR, when I reported it they made an appointment for several days away and then missed the appointment. Had to call their off shore support line, wait on hold, get hung up on and call back to lodge my complaint. Still haven't heard anything
Run, don't walk, if any rentals you're looking at use these people. Their outgoing message states they run HOAs as well. God save us all.
New addition to this, still waiting since JUNE for a corrected lease will all residents on.
Additionally, our water was just cut off by the city for non-payment. We are up to date on our payments with PMI.
Again, RUN don't WALK. These people are worse than prison guards.
TK
Trevor Khoury
Aug 31, 2026
This company is extremely unprofessional. They do not answer the phone and do not respond to emails. I have been trying to schedule tours at one of their properties for 2 weeks now and it has been a horrible experience. Two separate times they cancelled a tour the night before and now they just canceled another tour I set up last week that was 45 min from now.
Anyone thinking of renting a property from this company, please look at all the other negative reviews saying the same thing so you don’t have your time wasted too