PMI Aspire

Reviews

• KR

  Katie Reese

  4 days ago
  1.0
  PMI Aspire took over management for the final 2 months of my lease, and the experience was a disaster from start to finish. While living there under their management, they attempted to charge me for two months of water bill-backs without written notice. This directly violated my lease agreement, which explicitly stated that utilities were included in the rent. Furthermore, they completely ignored a maintenance request to fix a broken front door lock, leaving myself and the tenants locked out and/or at risk of someone having access to the property entrance. However, the move-out process was where they truly showed their lack of integrity: By law (and written in the lease and their own move out instructions), they were obligated to return my security deposit within 60 days. It took them 72 days. I had to call their office 13 times and ultimately email the company president just to get the situation sorted. They withheld nearly half of my deposit for ridiculous, unjustified charges. They charged me $85 to replace a kitchen faucet hose, despite the fact that the faucet was left in the exact same condition shown in their own active rental listing photos. I was billed $44 for batteries relating to smoke and CO detectors and charged for 12 hours of labor for minor maintenance items that should fall under normal wear-and-tear (such as "adding chains to a ceiling fan" and "adding screws to a deadbolt"). Overall, PMI Aspire is disorganized, unresponsive, and will look for any excuse to wrongfully withhold your security deposit. Document absolutely everything if you are forced to deal with them. Renters beware.
• ML

  Maggie Lyons

  5 days ago
  1.0
  Cannot get a hold of anyone. They do not answer their phone. They make you drive across town to turn in your keys. My apartment was sold and they became my property managers—I lost access to my lease and I could not reach anyone regarding lease renewal for weeks. I literally moved because I couldn’t trust this company.
• VT

  Victor TM

  May 13, 2026
  1.0
  its been a week since ive applied for a property, and still havent gotten a answer, not even a update. unprofessional honestly.
• RS

  Renzun Shark

  May 13, 2026
  1.0
  PMI Aspire is one of the most unprofessional and dishonest businesses I have dealt with ever. Without going into details about the horrible maintenance record in my 13 years at the same apartment, my current lease is due to expire in 18 days and I can't get hold of anyone there to find out the status of a renewal, they don't answer the phone or return a call when I leave a message. Zero stars, I want to sue these lying crooks.
• JP

  Jaime Paterson

  May 13, 2026
  1.0
  Their office doesn't have a number option for current residents. I think that says pretty much that needs to be said.

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