Natural surroundings meet urban convenience at Lucent in Highlands Ranch, Colorado. Lucent Apartments offers one- and two-bedroom apartment homes with wood-style flooring and contemporary finishes. Amenities and perks include: on-site management team, 24/7 maintenance service support, fitness center, pool deck, resident lounge, and easy access to Highlands Ranch Town Center with restaurants and shopping. This community is pet-friendly. Proudly managed by Shea Apartments, a property management company that consistently ranks Top 5 in the Nation because of their focus on customer service.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.