JB
Jeylon Broughton
1 day ago
Leasing Office
The leasing office is small and had a slight odor during my visits, but the staff were generally friendly and helpful. When the wash card machine stopped working, the receptionist provided me with a preloaded laundry card so I could finish my laundry. Cinthia also helped re-register my account when the mobile entry app stopped working.
One recurring issue was the laundry card machine, which was out of service multiple times. Within my first month, it was unusable for approximately three weeks due to network issues and needed repairs.
Community
The property is family-oriented with many children. Be aware that although the community advertises itself as smoke-free and has a list of prohibited pets, those policies did not appear to be consistently enforced. I regularly observed residents smoking near stairwells and the pool area, and I frequently saw pets that appeared to violate the community's stated pet restrictions.
Noise can also be an issue. It was common to hear vehicles revving engines, driving repeatedly through the complex, and car alarms sounding late at night. I also experienced people gathering around my parked vehicle, which eventually led me to park farther away from my building.
Maintenance generally did a good job picking up litter around the property. However, because valet trash service does not operate on Fridays and Saturdays, trash often accumulated around dumpsters, parking areas, and common spaces by the end of the week.
Amenities
The pool is a nice amenity, although it becomes very crowded during the afternoon. If you're looking for a quieter experience, mornings or later in the evening are much better.
The shared laundry room is adequate, though one of the washing machines leaked periodically. As mentioned earlier, the laundry card machine experienced repeated outages, so it's a good idea to keep your reusable laundry card loaded whenever possible.
The fitness room is decent for an apartment gym, but I often found it occupied by unsupervised children, which discouraged me from using it.
My Apartment
Unfortunately, my apartment itself was the biggest disappointment and ultimately the reason I decided to move. My unit was located above the boiler and laundry room, which caused excessive heat that made the apartment uncomfortable to live in (exceeding over 90° F in the bedroom).
When I reported the issue, I was told that no other residents had complained and was advised to simply use more fans instead of the underlying problem being addressed. Which increased my electricity bill.
During my move-in inspection, I also pointed out damaged flooring. I was told the damaged section could not be replaced individually, despite the flooring already showing evidence that individual sections had previously been repaired.
Although the air conditioning unit appeared relatively new, it was extremely dirty. I ended up cleaning the evaporator coils and air filter myself. The apartment also appeared to have been hastily prepared between tenants, with paint splatter on the flooring and remnants of the previous tenant still present.
TL;DR
Friendly leasing staff and decent amenities were overshadowed by recurring maintenance issues, poor enforcement of community policies, frequent parking lot noise, repeated laundry equipment problems, and an apartment that appeared poorly prepared for move-in. My unit's excessive heat and the response to those concerns ultimately led me to move out.