Monarch Investment and Management Group owns and manages apartment complexes in 21 states throughout the Midwest, Southwest, and Southeast United States. Monarch has been actively involved in real estate since 1992. We are currently the 8th largest multifamily owner in the country per NMHS (2023). We are more than just a broker and more than just a property management company. We research, acquire, own, operate, and maintain all of our properties. We are personally invested and highly motivated to maintain high occupancy rates and effectively manage properties to provide the best rental experience possible.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.