Velo Apartments

Reviews

• TF

  T F

  Oct 2, 2026
  3.0
  I moved into this apartment about two months ago, and overall, I really love my apartment. Having a park directly behind the complex is truly amazing, and I really enjoy the location and amenities. I did see some cockroaches when I first moved in, but management addressed the issue right away and followed up with additional treatments in the weeks afterward. I also had some minor parking issues when I first moved in, but those were resolved in a timely manner. I also had an uncomfortable experience with a neighbor who repeatedly knocked on my door and looked through my window when I didn’t answer. I reported the situation to the property management team at the time, and they advised me to contact the community security line or the police if it happened again. The behavior eventually stopped. I understand that the property cannot necessarily control the behavior of residents, but it was still a very unsettling experience for me. My biggest concern so far has been the constant change in property management. From when I first toured in April to when I moved in and now, the property has gone through three different management changes. I understand that property management is a difficult and often thankless job, so I don’t necessarily fault the individual managers for the turnover. However, having three different management teams in such a short period of time is still concerning as a resident. When I first moved in, I actually had a great experience with the management team. They were responsive, helpful, and addressed my concerns promptly. With the latest management change, I simply don’t know what to expect going forward, but I do hope the current team is able to provide that same level of consistency I’ve also had some uncertainty around package security. One package was stolen from outside my door. I also still don’t have access to the parcel room. I’m not sure whether that delay is related to the management transition, but it has been another minor inconvenience. Some residents also have poor community etiquette, which can make certain areas of the complex look unkempt. I’ve seen things like trash and unwanted stuff being left outside. I understand that resident behavior isn’t something the property itself can control, but it does affect the overall appearance and experience of living here. Overall, I genuinely like my apartment, the location, and the amenities. My initial experience with management was positive. My main concern is the frequent management turnover and the uncertainty that comes with it.
• BR

  Bessie Romero

  Sep 28, 2026
  3.0
  It would be a better place to live if they maintained the apartment up better
• DD

  Dylan Digenan

  Aug 13, 2026
  5.0
  Ralph is great to work with! He is professional, friendly, responsive, and always makes sure everything is taken care of. He’s a pleasure to work with and a great asset to Velo. Highly recommend Ralph!
• JS

  Jessica Sheheen

  Jul 29, 2026
  5.0
  I've been living here for about 3 months now and have been loving my unit. Super cozy and I love being so close to the Bear Creek walking trail! I had an issue with my A/C to which maintenance responded in a timely manner and fixed the problem - so yeah all has been great so far and I'm looking forward to this being my home longer!
• TD

  The Dude

  Jul 28, 2026
  5.0
  Today I'm writing this review to share my full experience for my first 3 months of living here at The Velo Apartments. Truth be told, it was quite the rocky start moving into The Velo apartments. The administration and filling out forms deposit and everything went 100% great, no issue there however the apartment itself was not moving ready for the day of moving. Unfortunately the apartment was filled with trash, however the current staff on hand at the time did take care of the issue immediately. Moving forward, my wife and I began to experience normal apartment issues with this and that breaking or no longer working. But our issues began with the dishwasher breaking down and the current staff telling us we had to fix it that did not sit well with me. It took them about two and a half months and came to find out the current staff overall forgot about my issue and put zero importance on repairing my issue even lying to me. After about a month of waiting I eventually just went down to the office and discovered that that Staffing group had not been performing their jobs diligently ( henceforth why my issue fell through the cracks for essentially 2 months straight). We experienced crazy issues and it was getting to the point where I was considering breaking my lease and just move. As it was appearing that this place was all appearances and no follow-through. (Between the dishwasher, the stove, the trash, the AC not working due to initial installation failure. The problems were quickly adding up). That is thankfully when I got to meet Nicole and her wonderful new crew. At first our conversation started off a bit rocky but however as Nicole listened on to my list of issues that seem to be ever growing, I found compassion within her and her crew. Since Nicole and her new regime joined, I literally had every single issue including a brand new issue that arose while getting the other issues resolved all together resolved and fixed within less than a week's time. I saw and found that it was extremely important to Nicole and to the crew to turn around the negative that has been afflicting and plauging the residents here at the Velo Apartments. Nicole had temporarily hired a crew member by the name of Dave who was very kind, professional and courteous and was addressing issues to be fixed and resolved immediately as quick as possible. Including making sure that communication was in place advising me of the timelines that my issues were to be resolved. Dave, and Martin truly felt like essentially an angel ascending from the Heavens to come and help rescue all the issues that have been going on with my apartment but I have been played with due to the previous mismanagement of the previous crew. And I truly cannot say that enough that they really genuinely put my wife and I at a very top high priority to ensure that our issues were not only resolved but that everything was going smoothly now moving forward. I cannot thank Nicole, Martin, Livon, and Dave enough for prioritizing the issues that have been going on for so long and resolved so quickly. The professionality, the communication, and the courtesy of the crew is top notch. Hopefully moving forward my experience will remain the same throughout the remaining of my lease and that the management issues that this property had been experiencing will be in the past. As a helpful tip if you're reading this review and feel like you are on the fence about this place, come through check out the property and meet the wonderful folks that are running it now as they will put a great impression upon you. As a personal tip though if you hate the sound of traffic try to make sure that you ask for an apartment that does not face 285. All In all, the Velo apartments are a great place to live so far and I've been very fortunate to have great neighbors as well. I hope that you find this review helpful.

Frequently Asked Questions About Velo Apartments