Velo Apartments

Reviews

• JM

  Jaimee Maher

  May 10, 2026
  2.0
  I think management does the best they can, and issues in general are addressed pretty promptly. There's high staffing turnover in the leasing office which sometimes delays responses. But the people who live here are classless and nothing can fix that. People blast bass heavy music from their cars that's so loud it rattles the windows. Neighbors grill close to the building with no consideration for fire safety. At one point there was a scooter parked in a walkway and a bike chained to the stairs. A neighbor tied their dog outside to a bush. Last summer, we got multiple emails reminding people to swim in swimwear and not regular clothes. There are constant reminders sent out about the smoking policy. People park illegally in the street parking and obstruct the view pulling out of the parking lot, but at least the city is responsive to complaints about that. There's also a huge problem with solicitors ignoring the No Soliciting sign at the entrance. The issues here go way beyond anything I've experienced in my 10+ years of living in apartments. Before signing a lease, make sure you visit the community a few times at different hours and days to see what you're willing to put up with. If you enjoy living near rude people and having a church knock on your door every few weeks, this is the place for you.
• SR

  steve ritucci

  Apr 19, 2026
  5.0
  I was looking for an apartment when I came across Velo, I made an appointment to look at the grounds and a apartment. Natalie was great in explaining all the amenities and information that I needed to apply, I Was approved in 24 hours. I Can't thank Natalie enough for helping me that day. She was very knowledgeable and friendly. Can't wait to move in.
• RM

  Ronnie Menzor

  Apr 17, 2026
  5.0
  Great on responding and friendly people who work for Velo!
• DB

  Donovan Boyle

  Apr 13, 2026
  1.0
  Awful customer service. I had a couple simple questions and the person on the other end couldn't answer them because it wasn't really a person, just a bad AI impression of one.
• HN

  Honey Nabisco

  Apr 13, 2026
  1.0
  Every inquiry about the place is answered by an AI called Hunter that all but lies to your face about not being a real person. Tour requests, emails, phonecalls are all answered by Hunter. They even play canned office noises in the background of phone calls with this thing (indecipherable chatting and distant phones ringing). It was absurd and I knew my question couldn't be answered by anyone but a real human being so I obviously got no where. When I asked for a real person, this thing skated around my request and just kept trying to get me to ask it what I wanted instead. Horrifying and bizarre scam, there's no reason for its behavoir or the canned noises except to trick anyone unaware enough or vulnerable enough to fall for it. Any breathing person working there should feel embarrassed.

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