I’ve had a very positive experience with Strata Apartments. The staff has been helpful, understanding, and willing to work with residents when unexpected situations come up.
The maintenance team deserves special recognition. Even though they are working with limited staffing, they continue to stay on top of their responsibilities and make a real effort to address maintenance concerns as quickly as possible. Their dedication and hard work definitely do not go unnoticed.
The office representatives have also been very helpful and approachable. They take the time to listen, communicate, and work with you to find reasonable solutions based on your individual circumstances.
Overall, I appreciate the people at Strata who genuinely make an effort to help residents. No property is perfect, but having a team that is willing to listen, communicate, and work with you makes a big difference. I’m grateful for the effort they put in every day.
MB
Michelle Boone
Jul 30, 2026
BAD MANAGER AND REFUSAL TO COMPLETE MAINTENANCE. Are you a tenant experiencing this building's refusal to complete maintenance requests? See my review below. If you are having similar issues, I recommend filling complaints with the city, state, and federal housing agencies. You can start by filling complaints with the City of Denver by calling 311. You can submit a complaint to the Colorado Attorney General using their online form. Strata Apartments is not following Colorado law, which requires landlords to complete requested maintenance within 14 days of being notified. Ignoring our maintenance requests or taking more than 2 weeks to complete requests is ILLEGAL. Please report them. If we stand together and file complaints with the appropriate authorities, we can force them to comply with the law.
My 1-star review (current as of August 1, 2026):
I'm a new tenant here, lease started 30 days ago. This place has been a NIGHTMARE to deal with. When I did my initial walk through, the apartment was dirty and disgusting. Food stuck to the counters and inside microwave, literal poop smears in the toilet, and thick curly hairs in the sink. I documented this on the walk through paperwork and notified the office. They put in a work order to have it cleaned, but that never happened. After the initial walk through, 2 weeks later, I realized the microwave doesn't work at all. Doesn't even turn on. I submitted a second work order requesting they fix the microwave and also reiterated that I wanted them to clean the apartment. It's been 30 days and these maintenance requests have not been fulfilled. I called the office and they said the maintenance person quit and that's why these requests haven't been completed. So I got a nasty dirty apartment that I'm now expected to clean. Then today, when it's 90 degrees in Denver, the AC and fan don't work. I submitted a THIRD maintenance request, which will likely be ignored, just like the first two. Don't let the fancy amenities fool you into signing a lease here. They are PREDATORY. As others have said in their reviews, it seems great until you sign the lease and then its like GOTCHA, and they refuse to do any maintenance or help you ever again. I had an unproductive talk with the manager today, who tried to paint me as an angry person, when its the culmination of 30 days of being dismissed, lied to, and disrespected by staff that has gotten us to this point. I have written documentation of everything and plan to file a formal complaint with the appropriate regulatory authorities. When I told the manager I was going to file a formal complaint with the Denver Housing Authority, she says "go ahead." She dismissed everything. Unbelievable. I don't know who actually owns this building, but they should know that the manager (who they likely pay a lot of money) is telling disgruntled tenants to file complaints with the state of Colorado rather than trying to actually fix the issues. The manager literally told me my issues "aren't her priority", directly conflicting with the responses to the other 1 star reviews. How exactly is she qualified to be the building manager? If the tenants, whose rent pays these people's salaries, aren't the Strata's priority, then what is? What do these people get paid for?
Now having carefully read through the MANY 1-star reviews and seeing the parallels (unhelpful and unprofessional, broken appliances with long wait times, dirty apartments at move in, unresponsive and useless manager), I realize I've made a terrible mistake moving here and will be moving out as soon as I can. Everyone who works in the office is like 16 years old, unprofessional, completely incompetent at their jobs, and don't care at all about anything! It's like a highschool homeroom up in there!
I wonder if any of my maintenance requests will be completed over the next 12 months... Any advice on the best legal routes to enforce accountability?