Strata Apartments

Reviews

• SJ

  Simon Jr

  1 day ago
  1.0
  ⭐ 1 Estrella — Extremadamente decepcionado con Strata En mis 53 años de vida, nunca me había sentido tan decepcionado, sorprendido y faltado al respeto por un equipo de administración de una propiedad. Antes de que alguien piense que esta es simplemente la reseña de un residente enojado, quiero dejar algo claro: intentamos repetidamente resolver estos problemas directamente con la administración. Presentamos más de cinco quejas, tanto por escrito como verbalmente, relacionadas con problemas graves que involucraban a un residente vecino, incluyendo presunta actividad relacionada con drogas, daños a la propiedad, disturbios y olores/condiciones que entraban en nuestro apartamento y nos causaban un malestar físico considerable. Nuestra experiencia con la oficina de arrendamiento fue extremadamente frustrante. Durante mi primer intento de abordar la situación, la empleada de recepción parecía mucho más interesada en maquillarse y mirarse en el reflejo de la pantalla de la computadora que en atender mis preocupaciones. Me fui sintiendo completamente ignorado. Después de presentar repetidas quejas sin recibir, en nuestra opinión, una solución adecuada, la situación llegó a ser tan frustrante que incluso consideré retener el pago del alquiler simplemente para obligar a la administración a tomar en serio nuestras quejas antes de recurrir a una solución legal. Nuestro último intento fue tener una conversación directamente con la Gerente de Arrendamiento. En lugar de sentirnos escuchados, mi esposa y yo nos sentimos menospreciados. No se dirigió a mí respetuosamente como Sr. Simon y discutió con nosotros sobre asuntos que, en mi opinión, no tenían nada que ver con resolver el problema principal. Cuestionó la descripción de mi esposa sobre su reacción física a los olores que entraban en nuestro apartamento y cuestionó nuestra certeza sobre el origen del olor. Cuando explicamos que nos consideramos el tipo de residentes que cualquier propiedad debería querer—inquilinos responsables que intentan resolver los problemas por los canales adecuados—sentimos que nuestras preocupaciones fueron recibidas con una sonrisa burlona y risas. Esa interacción fue extremadamente irrespetuosa. También existen problemas recurrentes de salubridad. Durante los fines de semana, hemos experimentado repetidamente grandes cantidades de moscas alrededor de la propiedad, lo que creemos que se ve agravado por la acumulación de excremento de mascotas que no se recoge oportunamente. El mayor problema no es que ocurran problemas en un complejo de apartamentos. Los problemas pueden ocurrir en cualquier lugar. El problema es lo que hace la administración después de que los residentes los reportan. Según nuestra experiencia, reportamos repetidamente nuestras preocupaciones, las documentamos, intentamos comunicarnos de manera profesional y dimos a la administración múltiples oportunidades para solucionarlas. No comenzamos escribiendo una reseña negativa. Llegamos a este punto después de sentirnos ignorados repetidamente. A los posibles residentes les recomiendo hacer preguntas muy específicas sobre cómo Strata maneja las quejas graves de los residentes, los problemas de salubridad y los conflictos entre vecinos antes de firmar un contrato de arrendamiento. Basándome en nuestra experiencia con la administración actual, no recomiendo Strata.
• EH

  Emanuel Hill

  Aug 16, 2026
  5.0
  Me and my wife had a showing here, we loved the unit and Kaiya was great to work with and answered all of our questions. We couldn't have asked for a better experience.
• GM

  Gary McClelland

  Aug 4, 2026
  3.0
  So far i am not impressed. I have only bee here for a week and as soon as i used my washing machine, it started leaking water all over the wall and the floor. I let them know on Friday and it is now Tuesday. Still no word on that getting fixed. I had Xfinity come by to help me with setting up my internet and they had to go to the leasing office to get a key to access to one of the electrical buildings. We waited for an for one of the staff from maintenance to come to unlock it for over an hour. I ended up going to the leasing office myself to see where one of their staff was to unlock it. The staff is nice but i would like to get better service when it come to the maintenance side of this apartment complex.
• NH

  naomi hernandez

  Jul 30, 2026
  5.0
  I’ve had a great experience living at Strata Apartments. The staff is always so friendly, welcoming, and helpful whenever I have a question or need assistance. You can really tell they care about the residents. The maintenance team is quick to respond, and I always see both the maintenance and cleaning staff working hard to keep the property looking its best. The amenities are clean, well-maintained, and enjoyable to use, which makes living here even better. I truly love living here and appreciate all the hard work the staff puts into making this a great place to call home. I highly recommend Strata Apartments to anyone looking for a friendly and well-kept community!
• MB

  Michelle Boone

  Jul 30, 2026
  1.0
  BAD MANAGER AND REFUSAL TO COMPLETE MAINTENANCE. Are you a tenant experiencing this building's refusal to complete maintenance requests? See my review below. If you are having similar issues, I recommend filling complaints with the city, state, and federal housing agencies. You can start by filling complaints with the City of Denver by calling 311. You can submit a complaint to the Colorado Attorney General using their online form. Strata Apartments is not following Colorado law, which requires landlords to complete requested maintenance within 14 days of being notified. Ignoring our maintenance requests or taking more than 2 weeks to complete requests is ILLEGAL. Please report them. If we stand together and file complaints with the appropriate authorities, we can force them to comply with the law. My 1-star review (current as of August 1, 2026): I'm a new tenant here, lease started 30 days ago. This place has been a NIGHTMARE to deal with. When I did my initial walk through, the apartment was dirty and disgusting. Food stuck to the counters and inside microwave, literal poop smears in the toilet, and thick curly hairs in the sink. I documented this on the walk through paperwork and notified the office. They put in a work order to have it cleaned, but that never happened. After the initial walk through, 2 weeks later, I realized the microwave doesn't work at all. Doesn't even turn on. I submitted a second work order requesting they fix the microwave and also reiterated that I wanted them to clean the apartment. It's been 30 days and these maintenance requests have not been fulfilled. I called the office and they said the maintenance person quit and that's why these requests haven't been completed. So I got a nasty dirty apartment that I'm now expected to clean. Then today, when it's 90 degrees in Denver, the AC and fan don't work. I submitted a THIRD maintenance request, which will likely be ignored, just like the first two. Don't let the fancy amenities fool you into signing a lease here. They are PREDATORY. As others have said in their reviews, it seems great until you sign the lease and then its like GOTCHA, and they refuse to do any maintenance or help you ever again. I had an unproductive talk with the manager today, who tried to paint me as an angry person, when its the culmination of 30 days of being dismissed, lied to, and disrespected by staff that has gotten us to this point. I have written documentation of everything and plan to file a formal complaint with the appropriate regulatory authorities. When I told the manager I was going to file a formal complaint with the Denver Housing Authority, she says "go ahead." She dismissed everything. Unbelievable. I don't know who actually owns this building, but they should know that the manager (who they likely pay a lot of money) is telling disgruntled tenants to file complaints with the state of Colorado rather than trying to actually fix the issues. The manager literally told me my issues "aren't her priority", directly conflicting with the responses to the other 1 star reviews. How exactly is she qualified to be the building manager? If the tenants, whose rent pays these people's salaries, aren't the Strata's priority, then what is? What do these people get paid for? Now having carefully read through the MANY 1-star reviews and seeing the parallels (unhelpful and unprofessional, broken appliances with long wait times, dirty apartments at move in, unresponsive and useless manager), I realize I've made a terrible mistake moving here and will be moving out as soon as I can. Everyone who works in the office is like 16 years old, unprofessional, completely incompetent at their jobs, and don't care at all about anything! It's like a highschool homeroom up in there! I wonder if any of my maintenance requests will be completed over the next 12 months... Any advice on the best legal routes to enforce accountability?