M2 Apartments

Reviews

• WW

  Whitney

  6 days ago
  5.0
  I’ve had a great experience with M2 Apartments in Littleton! The community is beautiful, welcoming, and the staff has been wonderful to work with. Nevaeh, Stephanie, and Desiree have all been incredibly friendly, helpful, and professional throughout the process. They genuinely care about their residents and go above and beyond to make sure questions are answered and concerns are addressed. The entire team creates such a positive and welcoming atmosphere, and I really appreciate how easy they make everything. If you’re looking for a great place to live in Littleton, I would definitely recommend M2 Apartments!
• AS

  Angel Sanchez

  Oct 7, 2026
  1.0
  I have four months with AC. I’ve been calling to see when they’re gonna come and fix it and they just come and take a look at it and they say we will try to fix it next time so it’s four months of AC.
• EN

  Erika Null

  Sep 8, 2026
  1.0
  UPDATE: Management responded below asking me to “get in touch so they can make things right.” I find that response frustrating because I already spoke directly with the office about this situation, and that interaction is a large part of why I wrote this review in the first place. My concerns were explained in detail, including the confusing notice, the $75 fee that was never actually posted to our account, and how I was apparently expected to know I needed to manually make a payment through the portal. The original notice even stated a $100 trash removal fee, which added to the confusion. I would have appreciated management actually addressing the concerns in my review rather than posting a generic response asking me to contact them again. We have lived here for over a year and, until recently, have had a great experience. Unfortunately, our experience with the new office staff has been very disappointing. Our lease requires trash cans to be brought in during business hours, although this policy had never been enforced during our time here. I understand management wants to clean up the property, but the way our situation was handled was incredibly hurtful. I was unable to bring our trash can in because I was at the hospital with my dying brother. During one of the most heartbreaking times of my life, a trash can was simply not at the forefront of my mind. Our trash can was taken, and a notice was left stating that a $100 fee had already been added to our account and needed to be paid that day to avoid late fees. That Tuesday, my husband spoke with Nevaeh, who told him the charge would be billed to our account. Days passed with nothing in the portal. I went to the office and was told to check again by the end of Friday. Still nothing. On Saturday, I spoke with Stephanie, who was very kind and understanding. She said she would ask whether the fee could be waived due to my family hardship, and I agreed to follow up Tuesday. When I returned Tuesday, Nevaeh explained that the $100 fee applied if trash had been removed from inside the can, but our actual fee was $75. She then told me I was supposed to make a $75 payment through the portal myself, without any charge being posted. She also stated that she could charge us $100 if I wanted her too. In a very disrespectful tone. We also could not pay in person. This was the first time anyone had explained the correct amount or payment process. We had spent an entire week trying to pay, following the instructions we were given, only to learn we were waiting for a charge that would never appear. Somehow, we were supposed to know to pay $75 when the notice said $100 had already been charged. What upset me most was Nevaeh’s demeanor. I explained that I had been at the hospital with my dying brother and was simply following up on what Stephanie had told me. Her response was that if she made an exception for me, she would have to do so for everyone. I understand policies and that exceptions cannot always be made, but there is a way to communicate that with kindness. I was already going through an incredibly painful family situation. I did not expect the office to fix what I was experiencing, but I did hope to be treated like a human being. The lack of compassion was honestly shocking. We were never refusing to pay. We were actively trying to resolve the issue. All we needed was clear communication and a little empathy. This experience has been especially disappointing because we genuinely enjoyed living here before the recent staffing changes. I would appreciate someone from management, other than Nevaeh, reaching out to me directly so we can discuss this situation and get it resolved.
• CR

  Cory Rutland

  Aug 20, 2026
  1.0
  Wonderful experience other than having to deal with anything office based. They will give no documentation about the end of lease process and roll you into a full month's rent. Being charged 3k for a unit that wasn't even livable due to black mold seeping in from the water heater.
• JJ

  Jaydin

  Aug 17, 2026
  5.0
  M2 has been nothing but great to my family and I we love living here. Office staff are always on top of everything.