Alloy Sunnyside

Reviews

• AH

  Annie Hedges

  Jul 1, 2026
  1.0
  Absolutely terrible experience. I paid a $250 holding fee when I applied for this apartment in good faith and was told it was refundable. Six months later, I am still waiting for my money to be returned. Throughout this process, there has been little urgency, poor communication, and no accountability. The staff I spoke with were always polite, but they were not helpful. I was informed that the refund check comes from the corporate office, not the leasing office, yet no one provided me with a way to contact corporate or escalate the issue. Instead, they simply said they would submit a request and that I needed to wait for the check to arrive in the mail. When nothing arrived, I was left to figure everything out on my own with no follow-up or guidance. As I continued checking in for updates, I increasingly felt like my questions were becoming an inconvenience. Each time I reached out, the interactions felt more dismissive, and I was left with the impression that they were frustrated by my repeated requests rather than interested in helping resolve the issue. Eventually, I no longer felt comfortable asking for updates because it seemed clear they considered the matter out of their hands. If they can't handle something as simple as returning a refundable holding fee, it doesn't inspire confidence in how they treat their residents. I would recommend looking elsewhere and thinking twice before trusting them with your money.
• JK

  John Konke

  May 29, 2026
  5.0
  Great experience with the tour and application process! Fingers crossed I get this apartment!
• AP

  Aspen Pizzorno

  Jan 13, 2026
  1.0
  As a person who works night shifts, being woken up at 8am every morning by the construction crew tearing up the pool and deck is really ruining my life.

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