The Fairmont

Reviews

• JM

  Josue P. Mora

  Jun 22, 2026
  1.0
  Beware, some reviews below are by professional reviewers, not residents (look at their history of leaving reviews all across CA)! I won a lawsuit against The Fairmont/Greystar due to their mismanagement, bad accounting, fee overcharges/double-charges and they took 79 days to return my deposit upon move-out because their accounting system is terrible (in court Santiago himself said their accounting system is a mess). I have experience with 4 rental properties and by far The Fairmont/Greystar is the worst. The previous management company was better. Santiago does not reply to emails in a timely manner or does not reply at all until you follow up in-person and always has an excuse for not replying. Staff points fingers and blame each other for the mismanagement (in court Santiago blamed another employee for not following accounting procedures). The Fairmont would leave the front gates open during business hours and homeless people would roam the property freely and sleep in the dumpster areas overnight. Police activity in the property at least once a month. I also witnessed people being chased by police running through the gate to hide in the property. Cockroaches and feral cats everywhere. Dog and cat poop everywhere. Our AC unit went out in summer and it took 3 weeks to replace because management said the "owners need to approve” a new AC unit. Management decided hot water is not an emergency and were told not to call the after-hours phone number. Greystar's poor management of the property was a big reason we accelerated the home buying process. We were told by one staff member, the new owners are just looking to do renovations (lipstick on a pig), and flip the property to make money.
• SW

  somebody was

  Apr 18, 2026
  5.0
  Awesomeness
• TS

  Timothy Sitorus

  Apr 18, 2026
  5.0
  Pretty good place, love it
• AS

  Ankit Sharma

  Mar 15, 2026
  5.0
  I’ve been living in this apartment community for about 2 years, and overall it has been a very good experience. The property is well maintained, and the maintenance team is quick to respond whenever there is an issue. The environment here is pleasant, clean, and comfortable, which makes it a nice place to live. One of the biggest advantages is the location. It’s very convenient and close to grocery stores and daily essentials like Ross, Sprouts, Domino’s, and McDonald’s, so everything you need is just a short distance away. Being close to the center of the city also makes commuting and daily errands much easier. I would especially like to mention David from the maintenance team. He is very experienced, professional, and always helpful when resolving maintenance requests quickly. I also appreciate the leasing team for being supportive, friendly, and responsive whenever we have questions. Another thing we really appreciate is the family-friendly environment. My kid has made a few good friends here, which makes the community feel even more welcoming and comfortable for families. Overall, it’s a good community with a convenient location, helpful staff, and a nice environment for families.
• VS

  Victor shandil

  Feb 28, 2026
  5.0
  I am a resident at the Fairmont Apartment since 3 years, overall I my experience has been positive.Major renovations have taken place with the coming of new management, the whole complex has been repainted, the gym nd office area are in the process of remodeling, new washer dryers are installed in the apartments.The maintenance team responds promptly nd repairs are done professionally, all under the guidance of the wonderful office staff especially the manager Santiago who is very courteous, pleasant nd always ready to help.Thank-you all for making this place a home Nisha.