Sorrel at Warner Center

Reviews

• RB

  Ronald Beldad

  6 days ago
  1.0
  My experience with the application process at Sorrel Apartments was extremely frustrating and unnecessarily complicated. From the beginning, I clearly explained that I have a new job offer and have not started the position yet, so I do not have pay stubs from that employer. Despite providing my job offer, I was still repeatedly asked for pay stubs. I was then asked to connect my bank account through their application portal, which I did. I even received confirmation from my bank that the connection was successful, but I was told by the leasing office that they were getting an error. I tried connecting it again, but they continued to say there was an issue on their end. After that, I was asked to add a guarantor. I did so and paid an additional $65 application fee. My friend/guarantor completed all the required steps and even connected her bank account to the rental application. However, Brendon informed us that they were still receiving an error. At that point, I felt that we had already done everything that was asked of us. I also provided three months of bank statements showing a good amount of savings as additional proof of financial capacity, but the process continued to be a hassle. Ultimately, I decided to cancel my application because of how frustrating and stressful the entire process had become. I understand that apartments need to verify income and financial qualifications, but when applicants have provided the requested documents, successfully completed the required steps, and even added a guarantor, there should be a reasonable alternative when the verification system itself is not working properly. Unfortunately, what should have been a straightforward application turned into a very disappointing experience.
• ET

  Elina Tretyakova

  Aug 14, 2026
  5.0
  We’ve had such a great experience living here! The management recently organized a BBQ for the whole building, which was such a nice and thoughtful idea. It was a great opportunity for everyone to get together, enjoy some food, and meet our neighbors. We really appreciate the effort they put into creating a friendly community atmosphere!
• JL

  J-zel Laberinto

  Aug 13, 2026
  5.0
  I had an amazing experience with the Brendan and Jay! They were so welcoming, patient, and helpful throughout the entire apartment-hunting process. They took the time to listen to what I was looking for, answer all my questions, and make me feel comfortable and supported without ever feeling rushed. I truly appreciated how caring and attentive they were. They made the process feel easy and stress-free.
• RG

  Rachael G

  Aug 10, 2026
  1.0
  Went from paying around $40 a month for trash to $100 every month for trash. They say they were accidentally under charging lol this is for a 2 bedroom apartment. $100 a month for TRASH is absurd. You won’t get your deposit back either. We ended up owing them money when we moved out and left our apartment in great condition. I asked them questions about the breakdown because I found errors got no response and also followed up with them and still never got a response and a month later they sent my bill to collections. They don’t answer the phones or their emails so you will have to take off work just to go down to the office during their business hours to speak to them.
• LI

  Laura Ilger

  Jul 29, 2026
  5.0
  I’ve lived in my unit here since October of 2025 when the building was still Motif Apartments. I got married shortly after and now have a baby due in a few weeks. The building changed ownership just a couple of months after I moved in but there has been a LOT of care and intentionality by management to make this transition smooth. Whenever maintenance or unit changes have taken place, management gives timely notifications and continues to improve our parking, our access to amenities, how we pay rent etc. We’ve only needed to put in a maintenance request twice and both times we were promptly responded to and issues were checked and resolved within a couple of hrs no matter the time of day. We love our spacious and comfortable unit— the ceilings are high and the walls are thick— it stayed warm through the winter and has been keeping the heat out in the summer and we just about never hear noise from neighboring units or the hall. A big highlight was July 4th when we had family over to celebrate and could see the entire San Fernando Valley’s fireworks across the skyline in both directions from the roof- what a treat! We hope to stay here a long time with our little girl ❤️