Clayton Homes of West Sacramento

Reviews

• MM

  Manuel

  3 days ago
  5.0
  I had an incredible experience at Clayton Homes of West Sacramento, all thanks to Gerael Jones.As someone who didn't know much about the process going in, I was blown away by Gerael's expertise. He was incredibly knowledgeable about all aspects of investing in a manufactured home—from detailed lot preparation and navigating complex city codes to explaining the financing options.Gerael was also exceptionally patient with me, answering all my questions without making me feel rushed. To top it off, he took the time to show me three amazing model homes to help me get a clear picture of what is possible. Thank you, Gerael, for your stellar customer service and guidance! I highly recommend asking for him if you visit.
• WD

  Wavey The dude

  Jul 28, 2026
  4.0
  Very nice staff and very helpful.
• LM

  Lamiah Myers

  Jul 13, 2026
  5.0
  Sara is awesome
• FF

  Frank Fitzsimmons

  May 26, 2026
  1.0
  No stars . Danilo the sales associate is very rude and unknowledgeable. Promised to include a linen closet then took his word back and wanted half the cost of the cabinet to get the cabinet installed. I reminded him that real men should not go back on there word. Only after lengthy heated conversation did he agree to follow threw with his word. He will also trys to bully women, and that is completely unacceptable. While we had a heated conversation about the cabinet and being a man he said he would no longer talk to me and would only talk to my wife. That to me signaled that he wanted to manipulate my wife as she is very kind and avoids conflict like the plague. Rafael, not sure of his capacity maybe project manager has been very combative stating we couldnt get the gas line for the stove moved stating it would be too much work. Fortunately the warranty team , Mr.O I will call him and his crew do great work and the gas line has been moved so the stove no longer hits the gas shut off valve and is much closer to the wall. The shower door shattered and where told it was not a warranty item as it was cosmetic. After a lot of back and forth arguing they finally agreed to replace the door. Also be wary of the install contractor they pair you with. Don with Dr technicians is a decent person but his workmanship is subpar . You will end up with a crooked, unsquare, miss fastened, leaking awning. Leaks have been addressed but workmanship is still very poor. However it passed inspection and the contractor did reduce final cost. Within the first week we noticed the water heater was leaking. Upon inspection the shut off valve and corresponding lines and unions were all loose causing water heater cabinet to mold. With the first rain we had 1 window leaking to the inside of the house. Minimal visual damage was sustained but it makes you wonder if you have other hidden less noticable leaks. Unless you have attention to detail many defects do to poor workman ship may go unnoticed and soon will be out of warranty (1) year. And in some instances 90 days or less as they only repair settling cracks as a courtesy one time within the first 90 days as I was told. Was told I signed a wavor of acknowledgement but that never happened as Danilo never finished the welcome home spiel because he couldn't answer questions about the home. There were numerous other issues that had to be fought to be addressed. Be prepared for lots of conflict if buying from Clayton homes west Sacramento. You may have better luck buying from a different location as my neighbors bought from different locations an seem to not have as many issues. As I was told by Dan the West sac manager "look it's not a Ferrari, don't expect a Ferrari".
• SA

  Samson Adigun

  Apr 15, 2026
  5.0
  My wife and I recently purchased a new 3 bedroom 2 bath manufactured home from Clayton Homes. Scarlet was the home consultant that helped us through out the process. The first time I visited the showroom was almost 2 years ago. She was very helpful, patient and provided great customer service. At the time, we weren’t ready to commit. She was very helpful and responsive in providing information yet she did not put pressure on us. About a year and half later, when we were ready, we did not hesitate to reach out to Scarlet again. Throughout the whole process from purchasing, signing and coordinating installation, she was extremely professional and just a pleasure to work with. She was even responsive during some non business hours, when I had pressing questions. So far we are so glad we purchased a new home from Clayton Homes! Will definitely recommend them if you are considering purchasing a new manufactured home!

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