Granite in the kitchen, marble in the bath, high-efficiency appliances, and designer finishes all around. A rare find, Mercer and the community of Walnut Creek strike the ideal balance of urban sophistication and suburban ease. You've got standards. That's what we like about you. Mercer has you covered with an in-home 30" gas range and a Sub-Zero® refrigerator that will elevate your leftovers to an artform. Amenities include a full Chef's kitchen in the clubhouse, a sparkling pool and sauna, and a premium 24/7 strength and fitness studio. And with a mind-blowing Walk Score of 90, the Mercer is just two blocks from BART, across the street from the Lesher Center, and a short ride (or 10-minute walk) to the Broadway Plaza.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.