We submitted an application for an apartment, paid the application fees, and also paid the required holding/security deposit. Our application was denied, but our deposit was never returned.
It has now been over a month, and despite phone calls and emails, no one responds or provides any updates. We have been completely ignored, and our money has still not been refunded.
This has been an extremely frustrating and unprofessional experience. I would not recommend this apartment complex based on the way they handle applicants and deposits.
Honest review now that we’re out. In 8 years, the worst experience was the past 7-8 months. Dayna and John were helpful. Joe in maintenance was good too but work orders over the phone were lost sowork piled. Other than that, this wasn’t too bad. My parent’s unit was old and slowly falling apart. They ended up with roaches the last 8 months of their occupancy. The only manager willing to really attack the bug scare was the amazing Italy Martin who was very responsive and active in putting together a step by step plan. Minus 2 stars for Isabel and Jasmine.
Worst manager of the year goes to: Jasmine Sandhu
MQ
Melanie quijano
May 19, 2026
We applied to this apartment with high hopes and complied with every requirement they asked for right away, including providing a deposit. Throughout the process, we were constantly communicating with Jasmine, the manager, regarding income verification and submitted every document requested. However, it felt very unprofessional because she never even attempted to properly verify the information we provided.
Instead, out of nowhere, her assistant manager, Miles, simply sent us a denial letter with no clear explanation. It honestly feels like decisions are made based on whatever is most convenient for them rather than giving applicants a fair and proper review.
Very disappointing experience overall, especially after all the time, effort, and money we invested into the application process. Hopefully getting our deposit back won’t become another issue.
DH
Danielle Humes
Jan 28, 2026
I truly love living here!!! Lauren is the absolute best. I can't imagine living anywhere else in Stamford.