Bay Village

Reviews

• AP

  Antonio Perez

  Aug 20, 2026
  1.0
  I've heard about the complex trying to become more "modern" looking and don't understand why. The trees on the complex make the entire property very unique and provides a lot of shade (considering the insulation is horrible and gets extremely hot) and now they are cutting them down, the grass has turned from a bright green to dry and deserted, and does not look as lush as it used to. I hope rates don't increase because I honestly don't see why anyone would need to pay more for something less of quality. Do better.
• EB

  Ellen Baza

  Aug 19, 2026
  2.0
  Unorganized leasing department
• SV

  Stacy Velazquez

  Aug 5, 2026
  1.0
  These people take advantage of their residents beware moving here. They hike everything up. There are rumors they are trying to force residents to pay for parking. The garage rate is terrible , they removed security, they locked the storage rooms out. There are fleas everywhere because they don't spray. Who ever is running this place is running it to the ground.
• NC

  nicole currington

  May 27, 2026
  5.0
  I recently moved into Bay Village Apartments less than two weeks ago, and I honestly wanted to leave a review because my experience so far has been amazing. Moving can be stressful, but Nia and Paul made the entire process feel smooth, welcoming, and positive from the very beginning. Nia, the property manager, has been absolutely wonderful. She is professional, kind, patient, and truly makes you feel welcomed. From the first interaction, she took the time to answer questions, explain everything clearly, and make sure I felt comfortable throughout the move-in process. You can tell she genuinely cares about the residents and wants people to feel at home here. That kind of energy and professionalism really stands out. Paul, the maintenance supervisor, has also been great. He has been helpful, responsive, and very attentive. It is clear he takes pride in his work and cares about keeping the property in good condition. Having maintenance staff that is friendly, respectful, and actually follows through makes such a huge difference, especially when you are moving into a new place. Even though I have only been here a short time, my experience has already been very positive, and that says a lot. The property feels well cared for, and the staff has made me feel welcomed since day one. I truly appreciate all the help, professionalism, and kindness from Nia and Paul. Thank you both for making my move-in experience such a good one.
• SG

  Samantha Gange

  Mar 13, 2026
  1.0
  Unfortunately, my experience with management, when attempting to lease an apartment was extremely horrible. Firstly they emphasize to me the importance of showing up on time, so that someone could be there to show me the apartment. I got there early and still no one was available to show me the apartment. So I had to tour for myself and was there for unable to speak with anyone about the options. All communication was via text. It took Me days of reaching out to actually speak with someone regarding a unit I was interested in. I scheduled to go back to the complex and When I arrived, they informed me that The unit I was interested in was no longer available. I don’t appreciate that they did not inform me of this before I wasted my time and came back (I live in hour away). She said there was another option available. However, she didn’t have time to show me. I’m not understanding why they would not allow for ample time when scheduling tours. Nevertheless, she said she would reach out to me about some follow up questions I had, and never did. However, I am still receiving a ton of spam.