Wilbur Oaks is located very close to the Janss Marketplace and the Oaks Regional Mall where you will find endless shopping, entertainment, and dining possibilities. The Thousand Oaks business district is just minutes away, and there is easy access to the 101 and 23 freeways. Bus service is also available from Wilbur Oaks to all of the Conejo Valley area. Contact us today!
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.