This profile is uncertified and using publicly sourced data
Yext customers see up to a 9% lift on Google Gemini and gain access to:
- Performance insights across AI and traditional search
- Competitive benchmarking for your locations
- Clear, actionable recommendations to improve visibility
- AI-powered tools to manage your digital presence at scale
Business Details
About
Mortgage Lender
GEM Mortgage, a division of Golden Empire Mortgage (GEM) is proud to hold ourselves as one of the most respected lenders in the mortgage industry for nearly 30 years.
Golden Empire Mortgage isn't just about mortgages and home lending - GEM is about people, and building lasting customer relationships.
At GEM we understand that the lending process can be intimidating, that’s why we strive to hold the highest level of client satisfaction. We pride ourselves on integrity, knowledge and state of the art technology all in an effort to provide our customers with excellent customer service and the best rates possible
Location
Reviews
Boost local visibility and reputation with reviews
Certify your brand4.5
1,821 reviews
5 stars
918
4 stars
467
3 stars
410
2 stars25
1 star1
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.