Come home to a newly renovated community in the heart of Santa Rosa. Our community offers brand new, two bedroom floor plans with clean, modern finishes that perfectly compliment our bright, open spaces. At Santa Rosa Oaks you won’t just be coming home, you’ll be coming home to a place you love.
Scheduled a tour with the office. Showed up and the gate was closed so we called both the office and the personal phone number listed for the person we scheduled the tour with and neither picked up.
SH
Stella Henley
Sep 26, 2024
1.0
I was a resident at Santa Rosa Oaks for one year, I moved out earlier this month. The property manager is never there and is impossible to get ahold of. Since my move out I have received 0 communication from them about my deposit. As per law, I am entitled to an itemized list of charges taken from the deposit, which I have not received. I cleaned the apartment and took photos before I moved out, there was no mess and only normal wear and tear. I was charged over $900 for paint, over $500 for cleaning, and $500 for animal urine that was not there. On top of this, I still have a balance of over $900 for unknown charges. I have always paid my rent on time.
What the property manager and this company are doing is straight-up illegal. My fiance is a property manager himself and I know the law. I will be making a complaint to the Better Business Bureau, and I will go to small claims court if this does not get fixed. The previous property manager was much better.
Do not live here!!
JD
Jacob Diaz
Jan 12, 2024
1.0
I applied and never heard back and they said I would get my refund if not approved and I'm still waiting.
RC
Rau Càng Cua
Dec 13, 2023
1.0
The new manager doesn't do a good job, is annoying, and causes trouble for the tenants. I've been here for 15 months and now I want to move to a new place. The new place of residence sent an email to the manager here so she could confirm whether we were making noise here, causing disorder or disturbing the nearby tenants or not. but this new manager refused to confirm it for me, even though I had gone to her to talk about this issue many times. For this reason we cannot move to a better place than this one. I hope to meet the real owner of this rental building and have it resolved happily. It's really terrible to be in this place.
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