Summerwood Apartments

Reviews

• CR

  Cristian Daniel Ramirez

  3 days ago
  1.0
  Awful experience trying to speak to a real person. Their AI system is the default, scheduled a tour, navigated to the address 444 Saratoga and could not find leasing office. Tried calling, no answer. Eventually, after having left a AI calls me back—I finally get through to a real person and his response to my “where to find the leasing office” question is to give me the address once again. I realize now it’s due to the address navigating folks to the back of the complex not the main entrance. Complete waste of my time.
• LK

  lak Kavungal

  May 8, 2026
  1.0
  I’m extremely disappointed with the management here. I submitted an emergency maintenance request and it has been ignored for more than 3 days with little to no communication. Emergency issues should be treated with urgency, especially when they affect residents’ safety and living conditions.
• MS

  Megha Shirish

  May 8, 2026
  1.0
  I put in an emergency maintenance request 3 days ago and still have not received any meaningful response or repair. This is completely unacceptable, especially for something classified as an emergency. It feels like tenant safety and comfort are not a priority here. Paying a high rent on time should come with the expectation that urgent issues are handled promptly, but that clearly isn’t the case. Very disappointing experience,
• JJ

  JJ

  Apr 16, 2026
  1.0
  I would strongly caution anyone considering this apartment. The management team is extremely inefficient. Simple requests and applications are not handled in a timely manner, and it often requires repeated follow-ups to get any progress. What should have been straightforward processes ended up taking far longer than expected. I had to spend a significant amount of time and energy constantly communicating with management just to keep things moving. This level of inefficiency made the overall experience frustrating and unnecessarily stressful. If you value your time and expect basic responsiveness, you should think carefully before choosing this place.
• YL

  Yun Li

  Apr 9, 2026
  1.0
  Poor Management and Unfair Late Fees I am extremely disappointed with the management at Summerwood Apartments. I paid my rent on time, but the payment was somehow returned. I immediately went to the leasing office to resolve the issue, and the staff explicitly told me that they had already received the payment on their end and that no further action was required from me. Fast forward a month later, they claimed the payment was never received and charged me a late fee. Despite explaining that I followed their specific instructions, they insisted that I must pay the fee. It is completely unfair to penalize a tenant for the management's own misinformation and clerical errors. Very unprofessional and untrustworthy. It looks this is their way of making money. I'm planning to take them to court for this.

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