California is for dreamers and for many folks, Orchard Glen is a dream come true. Nestled in a quiet, peaceful setting with rolling green lawns and award-winning landscaping, Orchard Glen is the perfect home base for relaxing by the heated saltwater pool, playing fetch with Fido, or throwing a party for friends in the clubhouse. Silicon Valley heavyweights, Mission College, and Santa Clara University are all close by along with a ridiculous amount of grocery stores, and quick-eat-treats. The shops and restaurants of Santana Row are just down the street and access to the 280, 82, 880, 101, 17, and the San Jose Airport make getting around a breeze. Bonus for Apple folks: there's a shuttle stop on-site, making your commute almost too easy.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.