Rafferty

Reviews

• CK

  Chad Kim

  Oct 8, 2026
  1.0
  I’ve lived here since the grand opening, and what got me to sign the lease was the offer of 5 weeks of free rent in a brand new apartment. The first couple of months were great, and we genuinely thought we had gotten a bargain. But then the flaws started to reveal themselves. The elevators began breaking down regularly, the pool and jacuzzi always seemed to have issues, the constant drop of my WiFi speed and outage that one time lasted for a month, the parking lot would flood whenever it rained, and the fire alarms would randomly go off in the middle of the night. Oh yeah and I hope you like cars because you’re gonna hear it all night when there’s a meet up revving their vehicle inside the parking lot across the apartment. Basically, the apartment building was like tofu; cheaply made and fragile. Despite all these problems, I still wanted to stay because the building looked so good and taco los cholos just opened. (BIG MISTAKE!) Then came the time to renew our lease for the third year, and that’s when things got really unpleasant. First, they were going send us our lease renewal offer just 30 days before our current lease was set to expire, which meant we had to give them our answer the same day we received it. I tried speaking with the leasing office about this, and they basically told us to just sign the lease. If we later decided we wanted to move out, they said they wouldn’t charge us a cancellation fee. And when I asked for an estimation of the new lease increase, they went silent on me. That’s when I started getting suspicious. So, you’re telling me we can sign a legally binding lease and cancel it without a penalty, but you can’t give me a few extra days to decide whether we even want to renew? How does that make any sense? Then, when we actually received our new lease, everything was starting to make sense. They were increasing our rent by almost 8-9%! To put this into perspective, we are currently paying the same amount for 2 bedroom, 2 bathroom in our new luxury apartment that Rafferty was going to charge us under the new lease for a 1 bedroom apartment. Holy smokes! It felt like that was their plan all along. The previous year, they had only increased our rent by 2% and had given us plenty of time to think about it. But this time, they hit us with a much bigger increase and barely gave us any time to make a decision. Caught off guard by the whole situation, we ended up signing the lease two days late. We paid the $400 late fee, and honestly, whatever. At that point, I just wanted to put the whole experience behind us. When we moved out, we were charged $311 for carpet repairs, even though we only had a bed and a desk in the bedroom. AND we were also charged another $200 late fee for the same two-day delay. WHAT??? So, not only did we have to deal with constant maintenance issues, unreliable amenities, and a massive rent increase, but we were also charged twice for the same late fee.
• JC

  Joshua Cho

  Sep 30, 2026
  5.0
  Honestly the Rafferty leasing team has been amazing. Moved here from across the country and they always provide fast support for all of my million questions and concerns.
• DP

  David Pursley (phantumm)

  Sep 23, 2026
  3.0
  I had mostly a good experience with Rafferty after 2.5 years there but upon moving out, I was disappointed that the charged over 2k above my deposit. I was charged the whole price of a fridge and when I asked if I could have the fridge I paid for, they said they threw it away. The door had minor marks as it is brushed metal and was a minor crack in the plastic. They could have easily buffed the doors and used sealant on the plastic or used for parts for other fridges. I have never been charged for a whole appliance before. When an issue arises Rafferty claims Greystar controls everything, and Rafferty has no say but Greystar says Rafferty is the one to deal with. The amenities are amazing but some break and some malfunction. Downtown Santa Ana is fun. Plenty to do in the area and good food. Rafferty is increasing fun activities for occupants. These final charges put a damper and made me realize that money must be tight for Greystar and this is how they make it back. Rafferty/Greystar increases pricing for rent and add-ons like storage and parking spaces. Its a small amount per thing but it all adds up. There are many nice people there but increasing profits seem to be a concern.
• KV

  Kadie V

  Aug 28, 2026
  2.0
  Lived at the Rafferty for two years and although it was a decent experience, I am happy to be out. The apartments are nice and clean, but overall overpriced. A selling point is being in downtown Santa Ana, but downtown has like 4 good bars and the rest are Vaquero stores and clinics. The Rafferty also a pretty stingy luxury apartment. They threaten to charge you up to $500 (amenity fee) if you have more than 2 friends over (per lease holder). They threaten to charge you $50 if you leave trash in the trash room (even if the shoots are not working). Once you complete your first year there, they offer month-to-month BUT fail to mention that if you would like to renew month to month instead of 12-13 months, your rent would go up by like $500-$600 a month. Upon moving out, I detail cleaned the apartment (even wiped the baseboards) and we hired a professional dry wall guy to fix any holes we made when putting up our tv. It was two 30 year olds living there so we definitely didn’t break or stain anything, yet our deposit refund was $50. While they nickel and dime tenants, I’ve experienced an internet outage at these apartments lasting about 5-6 days, yet there was no refund on our mandatory monthly internet charge. In addition, if your apartment faces the pool, it’s usually loud w kids playing in the pool. If your apartment faces the street, it’s loud w cars, fireworks, etc. The maintenance guys were really nice though!
• XE

  Xander Edward

  Aug 27, 2026
  3.0
  Love the building, But there’s one thing that outweighs loving the building and that’s the fire alarm system that they have tested at least six times since I have lived here in less than a year, I have never in my many many years of living Experienced A building doing fire alarm testing more than once a year, this is extremely obnoxious and deeply impacts living here

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