The Towers at Rincon Apartments

Reviews

• OA

  Ofir Artzy

  Jul 1, 2026
  1.0
  Update 2026 - Beware! The building has recently switched owners, and the new management is raising prices to astronomical levels under the guise of "market rates" without even considering previous terms, refusing to make any compromises. They seem to be focused solely on raising probability instead of taking care of tenets, as evident by an internal residents group, and that's a bad environment to be living in.
• EB

  eric blackmon

  Jun 26, 2026
  5.0
  I love my new apartment. I’m close to work and endless amounts of nice restaurants. When I want some fresh air, I can take a walk along the Embarcadero or just hang out in my oversized balcony. The staff here is great. Rick really knows what he’s doing in the leasing office. My first application didn't go through due to technical issues. Rick made some calls, escalated the situation and was still able to get me approved. Ask for him in the leasing office if you’re in the market for a new apartment!
• YY

  Yiwen Yu

  Jun 15, 2026
  5.0
  I want to give a huge thank you to one of the concierge staff members Jose who is here to help on 6/15 Monday night! A very important piece of mail was mistakenly delivered to my previous address, and he went out of his way to help me track it down and locate it. He was patient, professional, and incredibly helpful throughout the entire process. Even though I no longer live here, this experience reminded me how much great resident service matters. If I ever have the opportunity to move back to the area, I would definitely consider living here again because of the outstanding support and care I received. Thank you again for making a stressful situation much easier!
• ME

  Mams E

  Jun 4, 2026
  5.0
  The Sares-Regis team at the Towers at Rincon runs like a well oiled machine. Im from Morocco and moved to SF for college. It is my first time in America. Moving across the world has been very intimidating. Rick has truly made the entire process as smooth as possible. I don't have an American bank account and have never purchased a money order before so the process gave me anxiety. Rick gave me turn by turn directions to the nearest post office and gave me step by step instructions on how to purchase money orders so that I could submit my move-in funds and pick up my apartment keys. He even negotiated with the loading dock attendant when they would not let my movers access the loading dock because their truck was slightly taller than the allowed height. I love the location I'm in. Living next to the bay bridge makes me feel like I'm getting the true San Francisco experience. I can't wait for the semester to start.
• AW

  Ada Wan

  May 29, 2026
  5.0
  We recently had a change of property management companies and now work with Sares-Regis. For our prior property management company, we got the distinct sense the staff wanted to do as little as possible to get by; they didn't even consistently answer the office phone. In contrast, the Sares-Regis staff are a breath of fresh air! They are universally friendly and responsive, and they seem genuinely dedicated to their work. I not infrequently see them stay late to finish something or get email responses from them on weeknights/weekends, for example. I pass by the office 2-3x/day, and they're actually working and getting things done (!). They're also proactive and thoughtful; as a small example, they set up a dog treat jar for the many of us who have dogs. A couple of folks I really want to call out and thank: 1. Alex, the property manager, is perpetually friendly, helpful, accessible, competent, and hard-working. He's super prompt when we reach out, even outside of working hours, and he's taken the time to get to know us by name. I can tell he genuinely cares about his job and our community! That is a rare combination I've never seen in any of SF property managers I've worked with before, and I think he sets an exceptional example and a positive tone at the top for the rest of his team. 2. Daniel is my maintenance guy extraordinaire! He is respectful (e.g., shows up when he says he will, consistently wears shoe covers), thorough, clearly skilled at his craft, and also generous with his expertise. I like to understand what's happening, why it's happening, and especially how to fix things--so that I can fix things myself if I don't need to escalate to maintenance. Daniel takes the time to explain how things work and give me tips in those rare instances where I can try to fix something myself. Every other maintenance guy I've worked with has given the impression that just want to get out of there fast, even if they haven't actually fixed the root issue (such that I have to aqsk them to come back later--which never made sense to me since that was just more work for them). However, Daniel is conscientious and thorough. Rather than assume, he actually listens to me when I describe the issues that are happening and responds with what he thinks, taking the time to answer my questions. For example, we're working through a particularly gnarly smoke detector issue right now, and even though we're not sure which smoke detector is the problem, he's been working on both just to be safe. I'm hopeful we can figure it out soon, but in the meantime, I really appreciate him too!