Delphine on Diamond

Reviews

• RS

  Rohan Shah

  Aug 28, 2026
  1.0
  Delphine has scammed us out of $250 deposit for a unit we reserved earlier this year. We applied for an apartment with a move in date of Mid June 2026. The unit they assigned us was pulled due to renovations. Delphine did not contact us for nearly a month after taking our deposit. No emails, did not answer phone calls, return messages, and their leasing office was physically empty whenever we went to talk in person. After the month had passed, they claimed we waited too long to get a refund on our deposit.
• CC

  Chris Davis CPA

  Aug 6, 2026
  1.0
  There has not been any reliable, dependable, recognizable staff at the leasing office for months. It is a revolving door of temps and random-looking people occupying space who supposedly have no access to even be remotely helpful to the residents. My daughter has been frustrated trying to get the Amazon locker situation fixed for many months - the lady who promised to solve the issue mysteriously disappeared. Good luck getting help if you need human assistance. You will be on your own unless you know some reliable long-time neighbors who will be a source of support. My daughter tried to call the "headquarters" at three different phone numbers and reached outgoing voice messages. The incredulous signs about providing the "best customer service" is an insult and joke. There is a very concerning safety, security and integrity issue given the lack of knowledgeable, dependable and trustworthy leasing office people, and the frequent presence of unfamiliar faces is unsettling. (Sean the maintenance manager is an exception - we have known him a long time and is trustworthy. But he is not part of the leasing office.) Update: The subsequent "Owner" response is the typical template response we have heard before. There should be an intelligent dependable leasing person in the office. Asking tenants to email the business means nothing at this point - there is no trust, no assurance, and no credibility.
• EW

  Erin Walsh

  Jun 28, 2026
  5.0
  We had a wonderful experience with Sean, the service manager. He was very responsive and went above and beyond in fixing our issue. Thank you Sean!
• JM

  Jacinta Miles

  Jan 23, 2024
  5.0
  This place looks great and nice and quiet.
• RH

  Ryan H

  Aug 24, 2017
  5.0
  I only have good things to say about this complex and its management/maintenance team. Everyone is friendly, accommodating, efficient, and thorough in making sure you're enjoying your residency. The place seems to improve everyday and they're always looking for ways to get better. It feels like they truly care about the wellness of each resident and the community as a whole.

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