West Park

Reviews

• CM

  Claire Miles

  Jul 13, 2026
  5.0
  We couldn't be happier with our experience so far, and a huge part of that is thanks to our leasing manager, Shamar! From the very beginning of our apartment search through move-in, she was incredibly thorough, communicative, and genuinely invested in helping us find the right unit. At no point did it ever feel like she was just trying to fill a vacant unit or make a sale. Instead, she took the time to understand what we were looking for, showed us multiple options, answered every question, and helped us find the perfect unit for our needs. Beyond being amazing at her job, Shamar is simply a joy to work with. She's bubbly, kind, funny, and made what can often be a stressful process feel exciting and easy. What really impressed me was that she even went above and beyond to help my best friend and former roommate find her own apartment in the same community. That level of care and dedication is rare and speaks volumes about how much she truly cares about the residents she works with. We've absolutely loved living here so far. The staff has been attentive and responsive, the community has been welcoming and friendly, and it's been such a positive experience from day one. If you're considering living here, I can't recommend it enough, and if you get to work with Shamar, you're in excellent hands!
• LK

  LP KP

  Jul 8, 2026
  5.0
  I have to say, I just moved here and I have lived in apartments all my life and have never had an experience as good as I have had here. For starters, if I could recommend anyone to coordinate with on the touring, application, paperwork and getting an actual apartment, Georgia is number 1. When you move somewhere new there’s always questions, adjustments, etc. Literally on the spot responses. Stops what she’s doing to help. I cannot rave enough about the experience she has given me here. Second, the maintenance team, specifically Ivan, so kind, so helpful just pleasant and knows all the ins and outs of the apartment that you need. I’d say lastly and certainly not least, Raina who I think is the building manager, has coordinated and communicated with me and worked with me so much. I really cannot thank this building and community enough. It’s like nothing I’ve ever experienced. I will be recommending people to live here that I know going forward. Thank you all. There’s nothing like the feeling of being taken care of in your home. Immense gratitude.
• TS

  Tala Sovietnikova

  Jun 11, 2026
  1.0
  I am giving this apartment complex 1 star, and that single star is not for the building itself, it’s nice, have a great location. But The management deserves 0. At this point, I genuinely do not understand why the management office exists. They are reactive at best and completely ineffective when it comes to solving actual problems. My apartment faces the courtyard with the pool and BBQ area. Recently, someone has repeatedly left the gas grills on late at night, often after 11 PM. The smell of gas rises directly into my apartment. This is not only a major safety hazard and potential fire risk, but also a serious health concern for residents. I reported this multiple times. Management’s solution? Sending out emails. That’s it. No enforcement, no monitoring, no cameras, no real action. The problem continues. Another example: a weekly food delivery worth hundreds of dollars was marked as delivered but never arrived at my door. I assumed it had been stolen. A few days later, I walked into the office and discovered my box sitting there with spoiled food inside. Nobody from management bothered to call, text, or email me to let me know they had my package. And these are not isolated incidents. Management has entered my phone number incorrectly multiple times, causing building access codes to stop working. They also assigned me a parking space that had already been assigned to another resident, forcing them to rewrite my lease agreement because of their mistake. There is a constant pattern of incompetence, lack of communication, and failure to follow through on even the most basic responsibilities. Residents pay premium San Diego rent prices and deserve better than a management team that consistently creates problems instead of solving them. I would strongly recommend looking elsewhere before signing a lease here.
• KK

  Kam

  Jun 3, 2026
  5.0
  Last week I moved into one of the beautiful apartments at West Park Civita. Shamar and the rest of the office team have all been highly accommodating, responsive and welcoming in the process of getting situated into a new home. I am grateful to be a part of such a prestigious community.
• KC

  Krishelle Cruz

  May 22, 2026
  5.0
  Loving my experience living at West Park. The service here is unmatched — the team is professional, responsive, and genuinely cares about the residents. What says the most about West Park is that I previously lived here for 2 years before needing to relocate to Northern California, and when I decided to move back to San Diego, there was no question in my mind — the only place I wanted to live was at West Park. A special thank you to Shamar Davis, whose welcoming and friendly personality immediately stood out throughout the leasing process. She was incredibly helpful, informative, and made the entire experience seamless. The amenities are great and always maintained. The apartment interiors are stylish, modern, and very well kept, and the entire community consistently reflects pride in upkeep and attention to detail. Highly recommend to anyone looking for a luxury apartment and management team that feels like your family - this is home!

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