Urbana Rental Flats

Reviews

• LK

  Lara Keller

  Apr 18, 2026
  1.0
  Within weeks of moving in, I reported recurring cat pee smell, cigarette and weed smoke coming through the vents and windows at all hours. Despite being a non-smoking property (indoors), I suffered from headaches and chest pains due to the air quality. Management (HG Fenton) was largely ineffective. They admitted to smelling all of these odors in the vents but never resolved it. I provided medical documentation regarding the impact of secondhand smoke, but they only provided a single air purifier that was not rated for the size of the unit and asked that I carry it around. Communication was misleading regarding security. I didn't know until moving here that management does not have an office on site. I was told to call an after hours patrol, but the patrol later informed me they are only available from 10pm to 6am which left me without recourse when the smoking was most frequent. This also means 7 hours everyday without security (outside of management's office hours). Most heartbreakingly, my young, otherwise healthy, vaccinated service dog was diagnosed with respiratory issues immediately after moving out, which the vet attributes to the smoke-filled environment. When I tried to leave, management attempted to have me sign documents to prevent me from sharing my experience. I refused because prospective tenants need to know the truth. If you value your health or your pet’s safety, please look elsewhere.
• ES

  Elizabeth S

  Dec 21, 2025
  5.0
  This is one of the best apartment buildings I’ve lived in. The management team and staff are so friendly and attentive and the building is always immaculate. Anytime I put in a maintenance request, it’s resolved quickly. Love it here
• SG

  Shana Gauthier

  Nov 23, 2025
  5.0
  We lived here for 2 years and it was an amazing stay. The urbana team was always beyond helpful and that goes for the leasing agents, maintenance team janitorial etc. Moving in was a super easy process, straight forward and they assisted us with any of our questions. They were always quick to respond and be patient with us as tenants. The building was always clean, and we never had any issues with getting maintenance requests fulfilled quickly. Very sad to leave this beautiful apartment behind!
• LK

  Lisiate Kuli

  Jul 1, 2019
  5.0
  These guys are very easy to work with. We've had a great experience.
• ZM

  Zach Mastro

  Jun 20, 2018
  5.0
  Great apartment! Staff is awesome and always super helpful whenever needed. Location is perfect right by the ballpark. Close knit community provides a good vibe for living.