Torrey Gardens Apartments

Reviews

• BP

  baovy phan

  1 day ago
  1.0
  Torrey Gardens: One Month to Process an Application, Then Silence on a Refund We toured Torrey Gardens in April and were genuinely excited, enough to submit our application on April 19th and pay the required $500 holding deposit. We were told upfront that this deposit is only refundable within 72 hours. From there, things fell apart. We called every few days for updates and were repeatedly told that applications are processed "in order of move-in date" and we'd just have to wait. Our application wasn't approved until May 22nd, over a month after we applied. When they sent over the leasing documents, we took time to think it over. When we asked why it took so long, we were told there had been unresolved "technical issues" on their end. At that point, a month-long approval process was enough of a red flag that we decided not to move forward, and we asked in good faith for our $500 holding deposit back as the delay was entirely on their side, not ours. The leasing agent said she'd escalate the request to upper management. That was May 24th. We still haven't heard back. I've rented my entire adult life, from large management companies to small individual landlords, and I've never had an application take a month to process, let alone been ignored after asking for a deposit back that was withheld due to their own internal delays. We're happily settled in a new apartment now, but if you're considering Torrey Gardens: be prepared to get ghosted. If management is reading this, we'd still like a response. We understand there are policies in place, but any reputable company should be willing to acknowledge its own faults and make things right. It's worth to scroll down and read David Sheeran's review on the complex also.
• TV

  Tamryn Vaught

  6 days ago
  5.0
  Mariah was so helpful! She gave me the grand tour, even though she was about to go to lunch. She saw I had an injured foot and she insisted, so I didn't have to drive back again. It is very clean and updated. Excellent gym facilities.
• HM

  Hayden Morris

  Jun 28, 2026
  5.0
  Gino arrived on time and fixed my cabinets and bath faucets swiftly. Very happy with the service and maintenance.
• EK

  Esther Kim

  Jun 18, 2026
  5.0
  Cesar Nasena He is the great Maintenance. He fixes everything both the water sink and the sharp pin shaped things around the external line of my carpet. Thank you so much.
• KR

  Kelly Robinson

  Jun 2, 2026
  5.0
  Torrey Gardens is an excellent apartment community. The leasing office staff are friendly and respond to questions in a timely manner. The maintenance team is stellar, especially Gino! He is so kind and responds to maintenance requests quickly and thoroughly.

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