Merrill Gardens at Bankers Hill

Reviews

• HA

  Hasan Ali

  May 19, 2026
  5.0
  As the owner of ComForCare Home Care San Diego & La Jolla, I have had the pleasure of visiting Merrill Gardens at Bankers Hill on multiple occasions to host resident engagement events including Jeopardy trivia and other fun programming. Every single time, the experience has been warm, welcoming, and well organized. I want to specifically acknowledge Dayna Farris, the Community Relations Director. Dayna is the kind of professional who makes collaboration effortless. She is responsive, genuinely cares about the residents, and goes out of her way to make sure events run smoothly. It is clear she takes real pride in the community she helps lead. Merrill Gardens at Bankers Hill is a beautiful property and the staff reflects the same level of care and attention you see in the building itself. If you are looking for a senior living community in the Bankers Hill area of San Diego that truly prioritizes the wellbeing and engagement of its residents, this is a place worth serious consideration. Hasan Ali, President, ComForCare Home Care San Diego & La Jolla
• BB

  Brent

  Feb 20, 2024
  5.0
  Merrill Gardens at Bankers Hill is truly an amazing place. I moved my 89 year old mother there in June. She was living alone and independent but I wanted her to be with other people, participate in games, art classes, events, field trips, etc. The facility is like a resort. The food is extremely good, there are lots of nice bright open areas to relax, listen to the piano or read a book in the library or go up to the garden overlooking San Diego bay. Lori, the director, is the nicest person you’ll ever meet. She treats all her residents as family. All of the staff truly cares about everyone there. Soon after moving in she fractured a vertebrae in her back and had to have a surgical procedure. I was out of the country so Lori went to the ER and stayed with her. After she returned from the hospital my mother needed full assistance for a couple of weeks while she recovered. Their care staff are absolutely the best in every way. They brought her meals, helped her eat, bathed her, gave her all her medications 3-4 times a day and kept me updated. Physical therapist came in to her apartment and worked with her regularly until she was better. Soon she was better and enjoying all the amenities at Merrill Gardens. Unfortunately after only 6 months she fell and suffered a severe head injury. After spending 9 weeks in hospitals and rehabs she passed away but we were able to get her back to her apartment for her last week on hospice. Again the care staff were outstanding. They worked with hospice to make sure she was comfortable as possible. We couldn’t recommend Merrill Gardens enough. Lori, Lupe, Alicia, and all the other staff are so nice and caring. Thank you.
• LA

  Leland Atkinson

  Aug 25, 2023
  5.0
  My mother is a Merrill Garden (MG) resident. She moved there, with some personal reservations in March 2022, having lived in her home for almost 50 years. She was immediately embraced by the MG community and she knew she had found her forever-home. From that point the experience only continued to blossom as Mom came to know the residents and the MG staff. Everybody, from the front desk staff, the dining room staff, the cleaning staff, the medical staff, the maintenance staff, and all the activity staff were always encouraging Mom to enjoy her new life at MG and encouraging her to participate in activities. It was the perfect transition for her and for us--we wished we had done it sooner; not to get rid of her, but to get her integrated into a community that was helping her enjoy the best of her final years. Mom was recently recognized at an MG all-hands staff meeting as a guest to received a poster designating her as MG's "Most Spirited Resident" for MG's Spirit Week, honoring her dressing each day in-theme for Spirit Days--Bad Hair Day, Western Day, Sports Day, Decade Day, and Tropical Day. Mom enjoyed the number of staff members that introduced themselves to her and complimented her attire, then took a picture of themselves with Mom. You have to realize that Mom is 102-1/2 years old and still loving her new life, and family, at Merrill Gardens. I give you all a warm thank you for all you have done, and continue to do, to make Mom an important part of your community. You all are family to her and therefore family to us.
• LC

  Larry Calder

  Dec 14, 2020
  5.0
  It is with great pleasure that I write this 5 STAR review!!! Ten months ago, after extensive research of all the assisted living facilities in SD County, just before San Diego went into its 1st lockdown, I moved my 94 year old uncle into Merrill Gardens. We have been so pleased, on so many points!!! Of course the “sales” process was simple and professional. But, the proof is in the pudding. Lori, the General Manager, and her staff have been so thoughtful, caring, outgoing and proactive in safeguarding the residents, while providing a nourishing and happy environment during this terrible pandemic. There have been ZERO incidents of any COVID virus among the residents and staff!! While there wasn’t any visitation during the first 90-120 days of the lockdown, they since have instituted strict protocols and measures to insure the continued safety and well-being of all who live or work/visit the facility. For a while, all meals were brought to the individual resident’s unit. Now, all meals are again served in the dining room. The Executive Chef is most accommodating to provide the special foods and diets that residents crave. My uncle has gained weight from all the good food. There are limited activities during this time, but a fair amount of sociability provides a good diversion for the residents. I am so relieved that my uncle is here. If I had to be somewhere when I’m his age, this is the kind of place where I would want to be.