Garden at 3Roots

Reviews

• NN

  Natasha

  Sep 27, 2026
  2.0
  The property itself is great, and the staff has been very nice and helpful. However, one of the biggest drawbacks is its location directly across from a low-income/Section 8 housing complex. Since moving here, I’ve experienced frequent disturbances coming from that property, including police responding to domestic violence calls and noise complaints. Unfortunately, the noise carries across the street and into my home sometimes as late as 3 a.m. This has been particularly difficult for me because I have to be up at 4 a.m. for work. In addition to the noise the property across the street is unkempt so they constantly have furniture that is trash on the sidewalks, trash on the sidewalk, Cigarette buds, dog poop that’s never picked up on the grass or sidewalk, empty cups of fast food. Their part of the sidewalk is very unkempt and just overall doesn’t make it feel clean or safe with the issues going on . There have also been ongoing issues with some residents from the neighboring property parking in front of our building to smoke marijuana, and the smell occasionally makes its way into my home. There have also been instances involving a female resident who appears to be experiencing some type of personal or behavioral crisis including yelling, throwing rocks at vehicles, and running into the street late at night. Because of these incidents, I would recommend avoiding parking near that particular complex. Overall, 3Roots itself is a nice community, but I wish I had been aware of these issues before moving in. Unfortunately, there is only so much the 3Roots security team can do because these incidents occur on another property, and SDPD response times can sometimes be lengthy. If you are considering moving here, I would strongly recommend choosing an apartment that does not face Findley Lane or Collective Way, as those units may be more exposed to the noise and activity from the neighboring property.
• JL

  Jay L

  Sep 21, 2026
  1.0
  Do not be fooled by the modern appearance-these apartments are extremely cheaply built. The walls and floors lack proper sound insulation, so you will hear and feel low-frequency vibrations and noise disturbances traveling straight into your living space at all hours, such as midnight and including early in the morning. Management is completely unhelpful when issues arise. Complaints are met with minimal action, and management fails to properly investigate building infrastructure or resolve recurring problems. Living here has been an endlessly frustrating experience. Save yourself the headache and rent somewhere else.
• RR

  Rita Rodriguez

  Aug 28, 2026
  5.0
  We had a great experience touring Garden at 3Roots! The community is beautiful, modern, and has amazing amenities. We were especially impressed with the customer service. Angelina and Augusta were both wonderful and made us feel very welcome. They were extremely helpful, took the time to answer all of our questions, and gave us all the information we needed about the community. After the tour, we could definitely see ourselves living here. It’s a beautiful community with everything you could want for a comfortable and modern lifestyle. Highly recommend checking it out! 💗
• JK

  Jin Mo Kang

  Aug 23, 2026
  1.0
  I am extremely disappointed with the emergency maintenance service at Garden at 3Roots. In the middle of the night, the entire kitchen circuit in my apartment lost power, including the refrigerator. I immediately called the after-hours emergency maintenance line because this is obviously not something that can simply wait until regular office hours. I was specifically told that the on-call maintenance technician had been notified and would be coming “shortly.” I stayed awake waiting for nearly TWO HOURS based on that information. No one came. No one called. No one provided any update. When I called again, I was told they could not give me an ETA and could not provide any way to contact the technician directly. After that, I even had difficulty getting anyone to answer the emergency line. It is now after 4 AM. I have lost hours of sleep waiting for someone I was told was on the way, while my refrigerator has remained without power the entire time. I am now also concerned about the food in my refrigerator if this continues much longer. What is the purpose of advertising an “emergency maintenance” service if residents experiencing an electrical outage affecting their refrigerator are left waiting for hours with absolutely no communication, no ETA, and no accountability? I understand that after-hours technicians may need time to respond. What is unacceptable is telling a resident that someone is coming shortly and then leaving them waiting for hours in the middle of the night without a single update. This emergency response system seriously needs to be reviewed by Garden at 3Roots and Garden Communities management. Residents deserve far better communication and reliability when dealing with an actual after-hours emergency. ————————————————————————— Maintenance finally arrived at approximately 8:40 AM and restored the power. I appreciate that the issue was ultimately resolved, but the overnight emergency response was unacceptable.
• RR

  Rachael

  Jun 16, 2026
  5.0
  I love living here! The building is safe, quiet and well maintained. Management is really friendly and quick to respond if you ever need anything. The same with maintenance. In addition to the building, the 3Roots neighborhood is lovely! Leasing has been transparent from the start regarding rooftop amenities. New construction is notorious for running behind. I also want to note, the building feels very safe and secure compared to other communities I’ve lived in. Overall the experience has been great!