BS
brianna shew
Aug 22, 2026
DO NOT LIVE HERE❗️❗️I would give zero stars if I could there are so many issues with this place. To start, when we first moved in the apartment was disgusting and the furniture was literally not assembled. The guys came up and assembled it and said it was due to short staff. Throughout the year there were some other issues with the apartment such as broken AC. Our AC was broken about half of the time, our dish washer was also broken, and we had leaking ceilings in the bathroom. The final straw was move out when they said they didn’t get any of the keys that we DID in fact return. They are trying to charge $100+ for the “missing keys”. They are just scamming at this point because I know at least 5 other people being charged for their “‘missing” keys which in fact have been turned in. I would not recommend living here at all and the management sucks.
I have had one of the worst experiences living at Fifty Twenty-Five. It is extremely concerning that so many issues occurred within my just my first two weeks of living here, which were never properly addressed.
Here's just a snippet of what I have experienced:
My apartment was not properly cleaned before move-in and was absolutely disgusting with hair, mold, and dirt from prior tenants EVERYWHERE! We had to pay for our own cleaning service to come TWICE to make it livable because the building refused to pay for it.
Maintenance requests routinely take weeks if not months to receive a response.
I submitted a request for a broken fire alarm, but no one came to fix it. It still randomly beeped until move out because no one came to fix it (could totally sue for this btw)
The Wi-Fi routinely went out, leaving the building without service.
Our AC was also broken for MONTHS. Despite the request still not being resolved, it was marked “completed.” Our apartment reached approximately 95 degrees, which was completely unacceptable. We repeatedly contacted management and were told someone would get back to us, but felt consistently ignored.
Our roommate’s broken window screen, which is also a safety/liability concern, was similarly not addressed.
The move-out experience was just as frustrating. I returned my parking pass, garage clicker, shuttle pass, and keys exactly as instructed in a clearly labeled envelope in the designated after-hours drop box. Despite this, I was charged for these items as if they were missing.
Hallways, elevators, and common areas were never cleaned, smelled foul, and things were constantly broken.
Don't even try to call the office front desk for issues or help because they never pick up the phone.
I'm not the type of person to write bad reviews but being charged $300 a month after move-out for things I turned in was my last straw after everything this place has put me through.
It is incredibly frustrating to pay over $1,000 per month for a property that has this many operational, maintenance, and management issues. The problem is not that something occasionally goes wrong...things happen. The problem is the lack of communication, organization, accountability, and timely resolution when they do (which was all the time)
I strongly encourage prospective residents to think twice before signing a lease here. If you are going to charge students this much to live here, the basic services and management should reflect that price.
Never responds to emails or phone calls. I have a charge $240 for damages to ALL the keys I returned which makes no sense. Nobody was waiting at the resident office to receive the keys like they were spamming us about. I filled in the key return survey and put my keys into outgoing mail as they directed with signs yet I still get a charge over damages for all the keys. I also still haven’t gotten my deposit back, no one has responded even though I’ve called and emailed probably 10 times now.
Hallways were never cleaned the entire time I’ve stayed here and I wouldn’t be surprised if they weren’t cleaned before either. Many problems in the house, leaks, mold, broken appliances. It felt like maintenance was coming every single week to fix something and with constant inspections on top of that, I was never comfortable in my own home. DO NOT LIVE HERE
AA
alondra alvarez
Aug 9, 2026
They are now trying to charge us $290 in “DAMAGES” for TWO KEYS and a rubber/plastic transportation pass.
The same keys they’re charging us for NEVER WORKED properly in the first place. And somehow they’re claiming the rubber transportation pass was “damaged,” which it WAS NOT. How exactly are you claiming $290 worth of damages over two keys that didn’t work and a rubber keychain/pass?
And since they want to charge residents for every little thing, where is OUR refund for all the services and amenities that we paid for that constantly DIDN’T WORK?
The bus/shuttle service was constantly down. I relied on that transportation and even MISSED AN EXAM because the service wasn’t available, which almost caused my grade to drop. Yet I don’t see them refunding residents for a service we were paying for and couldn’t rely on.
We also repeatedly dealt with things in the apartment that didn’t work properly, including the door handles. At this point, I seriously question whether some of these problems were ever properly repaired between tenants.
Charging $290 for supposed “damages” while residents had to deal with broken keys, unreliable transportation, broken amenities, security issues, and maintenance problems is ridiculous.
And we STILL have not received our security deposit back.
If you’re considering moving here, DOCUMENT EVERYTHING. Take pictures and videos when you move in AND when you move out. Save every maintenance request, email, and message. Keep proof of every key/pass you return. Based on my experience, you may need it when they start adding charges at the end of your lease.
I never had a problem living here, on the contrary. What I have a problem with is the way they treated me after I moved out, the process was smooth and it was good experience. 2 weeks after move out though they notified me that I had an outstanding balance of $290 on my account, so I go and check it and it's a list of "damages" that I left for them.
1. Door handle was damaged.
It was damaged WHEN I MOVED IN, maybe I should've put in a work order but figured since it was already like that then why would it matter? $50
2. Desk chair
I never used it once, it sat in the living room the entire time as I had my own chair that I used, I moved it back into my room on move out day. $50
3. Garage clicker damaged
I used it for the first 2 weeks of living there, then the garage gate was broken for the rest of the year and my lease, after that point I never used it again and it was in perfect condiguy's. $50
4. Shuttle pass damaged
It is a rubber keychain that literally can't be damaged, it was in perfect condition on move out. That's $50 btw lol
5. Keys damaged
What? They're a set of 2 brass keys that were not damaged in any way whatsoever. These were $90, you can buy 2 keys at Walmart for $24 so nice mark up on that guys.
DO NOT MOVE HERE if you don't want to have this trashy staff try to steal money from you after move out.