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ChurchGotti8
Aug 12, 2026
When Jason is on the job you can believe your problem is solved. He is fast, efficient and respectful. I've been at Sutter Green for 3yrs and Jason has always fixed my problems. Definitely the best maintenance person i had ever dealt with .
Greatly enjoy the community here. Very welcoming, peaceful and quiet. Maintenance here has a very quick turnaround if something needs to be fixed. I have had a great experience with the maintenance team member Jason. Jason is extremely reliable, helpful, and professional. He responds quickly, takes The time to address concerns thoroughly and always goes above and beyond to Ensure everything is taken care of properly his dedication and willingness to help is truly appreciated.
CK
Connor Kubota
Aug 3, 2026
Within minutes of putting in our work order request, Jason was in our unit and working on the problem (AC leaking). He fixed the immediate issue quickly, described the problem in a way that I (layman) could understand, and made further repairs to ensure the problem would not happen again. He was very kind and knowledgeable. Knowing that our community is the hands of wonderful maintenance staff such as Jason reassures my girlfriend and I that we made the correct decision to live at Sutter Green. Thank you, Jason, and all the other hardworking staff who make living here so enjoyable!
GK
Germaine Kennix
Jul 31, 2026
I want to recognize Jason for the outstanding service he consistently provides from the moment a maintenance request is submitted until the job is completed he demonstrates professionalism reliability and exceptional customer service. What stands out the most is that Jason doesn't just complete repairs he generally cares about the residents he serves he is always courteous respectful and approachable every time I see him around the property he takes the time to greet me with a smile and is always willing to answer questions or address any concerns that I may have. it's clear that Jason takes pride in his work and enjoys what he does. His positive attitude abd commitments to providing excellent service make a real difference in our community. Thank you Jason for your hard work kindness and the consistently excellent service you provide it's truly appreciated.
LH
LaShayla Holmes
Jul 24, 2026
LOOK ELSE WHERE!!!
I am relocating from out of state and reached out to Sutter Green to coordinate a remote lease. Because I cannot visit in person, I sent a clear list of standard questions regarding virtual tours, available units, noise insulation, included amenities, and utility fees.
The response from the leasing office was unhelpful and evasive:
1. Communication issues: My very first sentence stated I was looking for an August move-in. The agent replied by asking when I was looking to move.
2. Unanswered questions: I asked if their virtual tours showed the exact vacant units and if I could qualify for their move-in special remotely. Both questions were ignored.
3. Ignored preferences: I stated that quiet surroundings are important and asked about top-floor availability and noise insulation, but received no response.
4. Unclear fees: They mentioned a "$105-$115 flat fee" for utilities without explaining what it covers, and declined to specify which community amenities are included in the base rent in writing.
When I followed up to get answers to these questions before scheduling a tour, I was ghosted immediately after.
While day-to-day living is ultimately shaped by the community and maintenance team, an office team that completely ignores basic questions is a major warning sign for how the property is managed. When a complex avoids putting details about utility fees and policies in writing, it leaves renters without documentation. If they communicate this poorly before taking your money, it's best to look elsewhere.
Thankfully I found a property that values clear communication and transparency.