Pheasant Pointe

Reviews

• KW

  Kalina W.

  Jun 29, 2026
  2.0
  I lived at Pheasant Pointe with my partner from June 2025 to February 2026, and based on our experience, I would strongly encourage anyone considering this complex to stop immediately and take your money elsewhere. We personally did not feel comfortable in the area, especially in the evenings. There were constant instances of individuals going through the property’s trash (multiple times daily), which contributed to an ongoing sense of unease during our time there. The most concerning part of our experience was the move out process and how our security deposit was handled. We followed the lease terms for breaking our lease and paid the lease break fee in mid January. We also received multiple written confirmations from an office employee, Angelina, stating that our lease break had been processed, our final day would be February 21, and that prorated rent would be due February 1. We followed those instructions exactly as communicated. Despite this, when we received our security deposit accounting in mid March, $910 had been withheld from our $1,530 deposit. Of that, $510 was attributed to February rent, with the explanation that the lease break fee and prorated rent were not paid on the same day therefore we had to pay rent for the entire month of February (we moved out February 14, 2026). This requirement was not stated in our lease and conflicted with the written communication we were given directly from Angelina. After about two weeks of back and forth, and only after we stated we were prepared to pursue the matter in small claims court, the $510 was returned. There were also approximately $400 in additional turnover related charges that, in our view, included items that appeared to be normal wear and tear. For example, impressions in the carpet from furniture were documented as damage, even though these are temporary. At this point, I am still considering pursuing small claims court for those remaining charges. Their deduction process is not lawful and most deductions fall under normal wear and tear and landlord responsibility turnover charges. Based on this experience, it raised serious concerns for us about how deposits and move out charges are handled. I have never experienced such mishandling of funds by an apartment management company. In situations like this, it can feel like tenants are expected not to question charges or may not be fully aware of their rights under California law. The way they handled our move out gives me the impression that they are capitalizing on miseducation about renters rights in order to scam you out of your money. Unluckily for them I worked in the housing industry and am aware of my renters rights. If you choose to live here (you shouldn’t), I would strongly recommend documenting everything, saving all written communication, and carefully reviewing your rights regarding security deposits and allowable deductions. Be prepared to question any discrepancies. Be prepared to escalate to small claims court at any time. Better yet, never live here in the first place.
• AR

  Andre Reed

  Jun 2, 2026
  5.0
  Newly renovated, quiet, affordable, and all around first class. My family has been living here for years and haven't had any complaints.
• RH

  Rylie Holt

  Nov 11, 2024
  3.0
  Overall we have lived here since 2021 and it was great. But a lot of things have changed recently. The last three months one of are cars almost got hjacked, our Catalytic converter got stolen. Just yesterday someone under are other car and tried to steal the catalytic converter.Its been crazy, the apartment complex isn't doing anything about it! They don't have cameras just an FYI. So please if you decide to move here watch your car.
• AM

  Amy Mills

  Dec 21, 2021
  3.0
  Friendly staff under construction. Looks great.