The Preserve at Creekside

Reviews

• MO

  Mari Ostdiek

  Jun 10, 2026
  1.0
  Excessive fees, erroneous charges, paid a large lease break fee and received a letter in the mail requesting the rent for the rest of term- disregarding the fact that they already charged me a lease break fee that I paid. Tons of issues with this place - always needing maintenance reminding you that you are a renter. Tons of pests. Lame.
• JS

  Jamie Smith

  May 23, 2026
  5.0
  This is beautiful property. I am hoping to find the right apartment for my wife and I.
• LS

  LeeAnn Shigekawa

  May 21, 2026
  5.0
  My husband and I really appreciated how helpful Danielle was. She was gracious in her time spend with us, answering our many questions and addressing any concerns. Thank you, Danielle. We appreciate your assistance.
• TD

  Thomas Dombeck

  May 19, 2026
  5.0
  Guyane is a wonderful representative for the public to work with. She listens gently and responds with the renter's interests at heart to be served completely.
• BA

  Berfin Alacayir

  Apr 29, 2026
  1.0
  I’m writing this review after experiencing multiple ongoing issues with this property management. A while ago, my rent was charged twice from my account due to an apparent system or processing error. This caused a chain of financial issues for me, including overdraft-related fees from my bank and additional charges related to my car payment being impacted. When I reached out for support, I did not ask for anything beyond a simple written confirmation acknowledging that the double charge was an error on their side, so I could provide it to my bank. Instead of resolving the situation professionally, I was told that the payment system was a “third-party application” and therefore not their responsibility. There was no acknowledgment of the issue, no apology, and no willingness to provide even basic documentation confirming the error. More recently, I experienced another unresolved issue involving appliance replacement in my unit, where I also requested proper technical documentation and explanations, which were not provided. What concerns me most is not just the issues themselves, but the lack of transparency, accountability, and basic communication when problems occur. I hope management takes feedback seriously and improves how resident concerns are handled in the future.