Certified by Professional Community Management • Aug 23, 2026
Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 1:00 PM
SaturdayClosed
SundayClosed
Reviews
4.2
244 reviews
5 stars
188
4 stars
8
3 stars0
2 stars2
1 star
46
FL
Fred Luevano
3 days ago
5.0
Kimberly Evans always provides quality customer service. She is awsome!
BQ
Bryan Quesada
Jul 19, 2026
1.0
These people are terrible. I have placed several claims in for charges they say I have incurred..with no proof and all they say..on website is..looked at it..closed. i have all the proof if they would contact me! No verbal communication except the receptionist who states that either they are in a meeting or not there. I make my payments on time and they continue to charge me separate charges. No communication..no customer service!
BM
Barb Mikel
May 20, 2026
4.0
Kimberly L. Evans Thanks for your prompt response and delivery of requested information..
CA
Celio Cosio, AIA
May 2, 2026
1.0
Our experience with this HOA management company has been extremely disappointing. Repeated concerns about the community—ranging from maintenance issues to general upkeep—have gone unaddressed for extended periods of time. Communication is inconsistent at best, and follow-ups are often ignored.
Despite multiple requests and clear documentation of issues, there has been little to no action taken. Common areas are not being properly maintained, and it’s evident that accountability is lacking. Homeowners are left feeling unheard and unsupported, which is unacceptable given the fees we pay.
An HOA management company should prioritize the well-being of the community and respond in a timely, professional manner. Unfortunately, that has not been our experience. Significant improvement is needed in communication, responsiveness, and overall management.
Frequently Asked Questions About Professional Community Management
What services does Professional Community Management provide?
Professional Community Management offers community association and property management services in California.
Where is Professional Community Management located?
The office is located at 11860 Pierce St #100, Riverside, CA 92505, United States.
What are the operating hours of Professional Community Management?
They are open Monday to Thursday from 8:00 AM to 5:00 PM, and Friday from 8:00 AM to 1:00 PM. They are closed on Saturdays and Sundays.
How can I contact Professional Community Management?
You can reach them by phone at +1 951-359-2840 or via email at customerservice@associaonline.com.
Does Professional Community Management have an online presence?
Yes, their website is https://associaonline.com/locations/professional-community-management and they are also on Facebook under 'Professional Community Management' in Riverside, CA.
Can you recommend nearby professional services to Professional Community Management?
Nearby professional services include Kinetic Personnel Group, an employment agency, and Riverwalk Executive Offices, which also offers property management services.
What nearby educational institutions are close to Professional Community Management?
JEM College and University of Riverside are nearby, offering convenient options for those interested in higher education or campus activities.
Are there any legal or health-related services near Professional Community Management?
Yes, nearby legal services include Family Law Advocacy Group and Gomez Trial Attorneys. Health-related services nearby include psychiatrists Natalie Lauren Robinson, MD and Stella Jin Kim, MD at Kaiser Permanente.
What nearby recreational or park areas can visitors explore?
Visitors can enjoy nearby outdoor spots such as Riverwalk Duck Pond and Riverwalk Stream park areas for leisure and active life activities.
How might the proximity of real estate and mortgage services benefit customers of Professional Community Management?
Nearby real estate agents like Lake Hills Realty and mortgage lenders such as Riverside - New American Funding provide complementary services that may assist clients in property buying, selling, or financing.
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