Luxury Escrow

Reviews

• MP

  Maria Yabut - Processing

  May 27, 2026
  5.0
  I have worked on several refinance and purchase loan transactions with Luxury escrow. Krissa has been my escrow officer, and she is always so prompt at responding, super professional, organized and knowledgeable. One file I had several liens that needed to be cleared, and Krissa and her team followed up several times and even though they got the runaround from some of the companies/entities, they didnt stop until we were able to get the liens cleared for our clients to close on their transaction in less time then was expected! Its nice to have people who care and are not afraid of some hard work. I would recommend them all day!
• JM

  Jose Mendez

  May 27, 2026
  5.0
  I will highly recomend Luxury Escrow to anyone looking for a reliable and efficient escrow company, their stuff is great. Tina is the best at solving issues. Customer service is excellent!
• LL

  Lily

  May 11, 2026
  5.0
  I had a great experience working with my escrow officer Krissa Solorio throughout the entire transaction. Excellent escrow service from start to finish! professional, helpful, and quick to respond to all my questions. The transaction closed smoothly. Highly recommended!
• MM

  Michael

  May 6, 2026
  1.0
  🚨 AVOID LUXURY ESCROW: Unethical, Incompetent, and Under State Investigation! If you value your money and your sanity, take your real estate transaction elsewhere. This company operates with zero integrity, ignores legally binding contracts, and gaslights its clients. Here are their three unforgivable sins: 1. Holding Massive Escrow Funds Hostage & Extreme Arrogance: The Escrow Officer (Krissa) weaponized our massive six-figure proceeds, threatening to hold our money indefinitely over a fabricated tax rule she completely misunderstood. When we relayed our licensed CPA's instructions, Krissa was extremely hostile. She arrogantly stated she has "25 years of experience," that she "does not need anyone to tell her what to do," and that as the escrow officer, she "knows best." She chose her own ego over federal IRS regulations. 2. Unauthorized Charges & Ignoring Signed Contracts: They illegally deducted funds from our seller proceeds to pay for the Buyer's private fees, directly violating our mutually signed Escrow Amendment. When confronted about this unauthorized charge, Krissa dismissively told us to "go check anywhere, ask anyone, this counts as a closing cost and must be split 50/50," blatantly ignoring the actual legal contract sitting right in front of her. 3. Management Deflection, Smears & Gaslighting: When caught, the manager (Irfan) refused a refund and tried to justify misappropriating our money with a fake "discount" we never asked for or negotiated. Even worse, Irfan twisted the facts to cover up his staff's gross negligence, falsely accusing me of "disrespecting the ladies." Using gender as a shield to smear a client and hide your own company's professional incompetence and breach of contract is manipulative, pathetic, and an absolute insult to actual hardworking professionals. A formal complaint has been filed with the California Department of Financial Protection and Innovation (DFPI), and they are currently facing regulatory action for breach of fiduciary duty. Do not trust Luxury Escrow with your hard-earned money. Save yourself the nightmare!
• MM

  Matt

  Nov 5, 2023
  5.0
  I just wanted to share my experience with Dusty from Luxury Escrow. She is extremely professional and as a realtor and a home seller I was glad to have her services. She never failed to answer any questions I had and always with a speedy response. Even when we had a few bumps in the transaction Dusty always kept her professionalism and was the calmest person in the (virtual) room. Would without question use her services again!!

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