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Luxury Escrow

4.8
(35 reviews)

Business Details

9121 Haven Avenue, Rancho Cucamonga, CA
91730, United States
(909) 324-0308
https://www.luxuryescrowinc.com/

About

Escrow Service
Luxury Escrow provides escrow services to the Rancho Cucamonga, CA area.

Details

  • Free parking lotAvailable
  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

Luxury Escrow
9121 Haven Avenue, Rancho Cucamonga, CA
91730, United States

Hours

Monday9:00 AM - 5:00 PM
Tuesday9:00 AM - 5:00 PM
Wednesday9:00 AM - 5:00 PM
Thursday9:00 AM - 5:00 PM
Friday9:00 AM - 5:00 PM
SaturdayClosed
SundayClosed
5/25/20269:00 AM - 5:00 PM
7/4/2026Closed
9/7/20269:00 AM - 5:00 PM
10/12/20269:00 AM - 5:00 PM
11/11/20269:00 AM - 5:00 PM
11/26/20269:00 AM - 5:00 PM

Reviews

4.8
35 reviews
5 stars
33
4 stars
0
3 stars
0
2 stars
0
1 star
2
  • LL
    Lily
    May 11, 2026
    5.0
    I had a great experience working with my escrow officer Krissa Solorio throughout the entire transaction. Excellent escrow service from start to finish! professional, helpful, and quick to respond to all my questions. The transaction closed smoothly. Highly recommended!
  • MM
    Michael
    May 6, 2026
    1.0
    🚨 AVOID LUXURY ESCROW: Unethical, Incompetent, and Under State Investigation! If you value your money and your sanity, take your real estate transaction elsewhere. This company operates with zero integrity, ignores legally binding contracts, and gaslights its clients. Here are their three unforgivable sins: 1. Holding Massive Escrow Funds Hostage & Extreme Arrogance: The Escrow Officer (Krissa) weaponized our massive six-figure proceeds, threatening to hold our money indefinitely over a fabricated tax rule she completely misunderstood. When we relayed our licensed CPA's instructions, Krissa was extremely hostile. She arrogantly stated she has "25 years of experience," that she "does not need anyone to tell her what to do," and that as the escrow officer, she "knows best." She chose her own ego over federal IRS regulations. 2. Unauthorized Charges & Ignoring Signed Contracts: They illegally deducted funds from our seller proceeds to pay for the Buyer's private fees, directly violating our mutually signed Escrow Amendment. When confronted about this unauthorized charge, Krissa dismissively told us to "go check anywhere, ask anyone, this counts as a closing cost and must be split 50/50," blatantly ignoring the actual legal contract sitting right in front of her. 3. Management Deflection, Smears & Gaslighting: When caught, the manager (Irfan) refused a refund and tried to justify misappropriating our money with a fake "discount" we never asked for or negotiated. Even worse, Irfan twisted the facts to cover up his staff's gross negligence, falsely accusing me of "disrespecting the ladies." Using gender as a shield to smear a client and hide your own company's professional incompetence and breach of contract is manipulative, pathetic, and an absolute insult to actual hardworking professionals. A formal complaint has been filed with the California Department of Financial Protection and Innovation (DFPI), and they are currently facing regulatory action for breach of fiduciary duty. Do not trust Luxury Escrow with your hard-earned money. Save yourself the nightmare!
  • SS
    Sara Sanchez
    Dec 3, 2025
    5.0
    Great service and most of all great customer care. The kindness from the Krista to Tina the escrow agent showed so much respect. Happy Holidays Ladies!
  • LN
    Louella Nelson
    May 23, 2025
    5.0
    Krissa was always available to answer questions during office hours. She was nice to work with. Great customer relations!
  • MM
    Matt
    Nov 5, 2023
    5.0
    I just wanted to share my experience with Dusty from Luxury Escrow. She is extremely professional and as a realtor and a home seller I was glad to have her services. She never failed to answer any questions I had and always with a speedy response. Even when we had a few bumps in the transaction Dusty always kept her professionalism and was the calmest person in the (virtual) room. Would without question use her services again!!

Frequently Asked Questions About Luxury Escrow

What is escrow?

Escrow is a financial arrangement where a neutral third party holds and manages funds or assets for two parties engaged in a transaction. California Escrow Law Section 17003 of the Financial Code defines it as the deposit of funds, a deed, or other instrument by one party for delivery to another party upon fulfillment of specific conditions or events.

Why do I need an escrow?

Escrow is crucial for all parties involved in a transaction, including buyers, sellers, lenders, and borrowers. It provides security by ensuring that no funds or property are exchanged until all transaction conditions are met. The escrow holder is tasked with safeguarding funds and documents, only disbursing them when all provisions of the escrow agreement have been satisfied.

Brand Certified Facts from Luxury Escrow

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Certified May 17, 2026Yext Knowledge Graph
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