Valley Plaza Villages

Reviews

• IA

  Isa A

  Sep 23, 2026
  1.0
  If you are part of a minority group, don't bother to inquire. Called to ask about renting an apartment. The lady that answered was incredibly rude and condescending. I essentially had to force information out of her. She also asked if I could afford the price of the apartments? How is this legal to inquire via phone? Isn't this what rental applications are for? She also gave me a price >$200 more expensive than what is listed on their website. Unsure why. I have an accent and perhaps some people have preconceived notions about who can and can NOT afford to rent. REGARDLESS, no one deserves to have housing information withheld from them or to be misinformed.
• ML

  Megan Levitt

  Jul 31, 2026
  3.0
  When it’s good it’s very good, but when it’s bad, it’s negligent. I’ve had a couple of major problems with this company. Never had a problem with any other leasing company that was not corrected. This company ESRing looks like I have to take to Small Claims Court while still living here because they don’t want to compensate me for their flooding problem which disrupted my residency for 5 days. There is no longer a manager on site which is problematic. So I usually like living here, but this lack of taking responsibility makes me regret renting here.
• JH

  Jill Hoyman

  Jun 14, 2026
  5.0
  Stephanie in the front office is always so professional, helpful, kind, informative, and responsive. She is a wonderful asset to this property and Valley apartment Villages is well represented with Stephanie in their front office. These apartments have good insulation and you don't hear your neighbors. The grounds are well maintained and the maintenance staff is very responsive.
• JC

  Jannette Chuy

  May 31, 2026
  5.0
  Stephanie has always been very helpful, provides a quick responsiveness and is always kind. I’ve been extremely happy with valley plaza. I always recommend it and have NEVER had a bad experience with the staff.
• LJ

  Lindsay Johnson

  May 30, 2026
  1.0
  I had a very disappointing experience with Stephanie at the leasing office. She was extremely rude on the phone and hung up on me immediately, even though I still had more questions. There was no “bye” or any basic courtesy. This is not the level of professionalism I expect from apartment staff, and it made me feel very disrespected.

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