Associa Northern California

Reviews

• LD

  L D

  1 day ago
  5.0
  I’ve had good experiences in communicating with the Associa staff since entering my HOA in 2022. Most recently, Jacob helped to facilitate something that required a lot of message exchanges. I appreciate his patience and professional courtesy as we figured it out, and especially him delivering good news when the matter was finalized. Thanks for hanging in there with us, Jacob!
• VK

  vaishnavi Koli

  2 days ago
  1.0
  For any issues raised with the Associa Northern California representatives, we often have to follow up multiple times just to receive a response. I wish they were more efficient in both their communication and issue resolution. We have worked with three to four representatives so far and have had a similar experience with each of them. If you would like the names of the specific individuals involved, please feel free to reach out to me, and I would be happy to provide additional details.
• ML

  May Li

  2 days ago
  5.0
  I contacted Bernice Higuera to asking a copy of HOA insurance yesterday. She sent me the copy within half hour. It impressed me so much how quick she responded to me with the doc I need. Thank you Bernice!
• JT

  Jimmie Tulabing

  Aug 11, 2026
  5.0
  Jacob deserves high praise for his exceptional customer service. When I submitted a request, he acted swiftly and resolved the issue right away.
• PF

  Pat Fuschetti

  Aug 7, 2026
  5.0
  Thank you Jacob for removing the potted tree that was discarded in the back of 485. It was very inconsiderate to our neighbors to have trash discarded in the wooded area behind our homes.