VK
vaishnavi Koli
1 day ago
For any issues raised with the Associa Northern California representatives, we often have to follow up multiple times just to receive a response. I wish they were more efficient in both their communication and issue resolution. We have worked with three to four representatives so far and have had a similar experience with each of them. If you would like the names of the specific individuals involved, please feel free to reach out to me, and I would be happy to provide additional details.
KS
Kimberly Souza
Aug 18, 2026
I appreciate all Jacob Cunningham does for me and my issues.
JT
Jimmie Tulabing
Aug 11, 2026
Jacob deserves high praise for his exceptional customer service. When I submitted a request, he acted swiftly and resolved the issue right away.
PF
Pat Fuschetti
Aug 7, 2026
Thank you Jacob for removing the potted tree that was discarded in the back of 485. It was very inconsiderate to our neighbors to have trash discarded in the wooded area behind our homes.
Our experience has been with Community manager Alissa Nitedthunyakij and it has been abysmal. Accounting errors are not rectified, randomly charges assessed, she seems unable to respond to phone calls and the voicemail box for her is not yet set up. Overall and unprofessional and frustrating experience.