I had a wonderful experience working with Roland, the Assistant Community Manager, during my move into my new apartment. From start to finish, he was incredibly organized, friendly, and knowledgeable, making the entire process smooth and stress-free.
Roland was always quick to respond, got things done efficiently, and was flexible whenever questions or scheduling changes came up. His professionalism and positive attitude made a big difference, and it was clear that he genuinely cares about helping residents.
Moving can be stressful, but Roland made it such a positive experience. He's truly the best, and I'm very grateful for all of his help. Thank you, Roland!
Worst communication experience ever. Lack of respect and empathy for someone interested on moving there.
According to a AT&T staff, this apartment only allow you to use AT&T's internet service because they bought the internet service of that area. And they will recommend you an agent clamming that person can help you setup the internet faster. The agent will trick you into a terrible scam.
In my case, I do not have SSN yet, they ask me to prepay $100 to create an accont. The agent claimed those money will pay off the installation fee and the internet fee. After I paid that, he asked me to pay another $100 for no reason. I did it because I needed the internet service ASAP.
Now it is the second month since I have my internet connected. I just received a $180 bill. I went to the store and ask the people there, they said the $100 charge is require for opening an account. And they created two accounts then canceled one of them. Also there should be $100 credit in the account, but it is not there. They should send me back a $100 cheque, but I did not get anything
Ended up paying $480 for the installation fee and 2 months internet service.
Great way of making dirty money.
They return my package without my permission!!!!!!!!! They invaded my rights ! Worst leasing office ever