Americana Apartments

Reviews

• JM

  Jose Mendoza

  May 29, 2026
  5.0
  The office staff is amazing. Made all my paperwork the easiest I've ever experienced.
• JF

  Jasmine Ferrarer

  May 21, 2026
  5.0
  Americana has great customer service and they answered all my questions. Apartment website is well organized. Appreciated the clean and well maintained community spaces. Apartments have a good floor plan and look newly renovated.
• AS

  Aze Slimani

  Apr 26, 2026
  5.0
  Great community to be part of!!
• JL

  Jean Lin

  Apr 6, 2026
  5.0
  Jorge Lozano provided excellent maintenance support, addressing all of our requests! Many thanks to him and the team!
• AS

  aveesh singroha

  Apr 2, 2026
  1.0
  I would give this place a –10 rating if that were possible. I’ll be handling my issues with management through the courts, but I want to give future renters a realistic picture before you decide to live here. 1. Staff Behavior (Biggest Issue) The worst part of living here is the staff. With the exception of one person, the team is egotistical, dismissive, and openly unhelpful. They treat residents like they’re doing you a favor instead of providing a service you pay for. Corrine, who appears to lead the team, is extremely difficult to deal with, and the rest of the staff reflects that same attitude. Nicole is also very unpleasant to interact with, though it seems more like a top-down culture issue. If you move here, expect poor communication, zero support, and behavior that often crosses into intimidation and harassment. 2. Filthy Common Areas The condition of the common areas is unacceptable. I’ve lived here for 3 years, and the carpets have never been properly cleaned—only one instance of a basic vacuum. Despite multiple requests, management continuously avoids addressing this. If you’re touring, take a close look at the stairway carpets and areas near the gym—you’ll immediately see the level of neglect. 3. Zero Accountability Do not expect accountability from management. Issues are ignored, concerns are dismissed, and communication often feels dishonest. Instead of helping residents, interactions frequently feel confrontational and threatening. Final Thought: This property may look acceptable at first glance, but the ongoing experience is defined by poor management, lack of maintenance, and a complete absence of resident support. Proceed with extreme caution.