Altitude Apartments

Reviews

• JS

  J S

  May 4, 2026
  1.0
  The leasing office is always closed even during business hours, nobody answers phone calls, or e-mails. I am extremely disappointed with the lack of management in so-called "luxury apartments."
• YM

  Yash Mehta

  May 1, 2026
  1.0
  I submitted a notice to vacate on March 21st, stating my intention to move out on May 20th — the final day of my 11-month lease. An African American female manager accepted the form in person at the office, but I was not given any receipt or copy. On May 1st, I went to the office to request prorated rent for May. The new manager, Carol Ponze, claimed there was no record of my notice and refused to make any accommodations. As a result, I'm being forced to pay for the entire month of May, costing me roughly $600 more than expected. This complex has constant manager turnover (new one almost every month), with many being incompetent and rude. The walls are extremely thin — you can hear every conversation and noise from neighbors. Critical advice: Always take photos or photocopies of any document you hand to management, get a receipt if possible, and document every interaction (date, time, name of the person). They will "lose" paperwork when it benefits them financially. I would not recommend this apartment complex.
• YM

  Yash Mehta

  May 1, 2026
  1.0
  I submitted a 30-day notice to vacate two months early, but management claims they “lost” the form. I didn’t keep a copy or get any receipt — that was my mistake. However, this place has had a revolving door of new managers every month, all of whom have been grossly incompetent and rude. The paper-thin walls mean you can hear every single thing your neighbors are doing. I would not recommend this apartment complex at all. Important advice: Always take photocopies or photos of every document you submit and document every single communication with this management. They will lie and do whatever it takes to squeeze more money out of you. Because they “lost” my notice, I’m now being forced to pay for 10 extra days of rent.
• RR

  RM07

  Apr 30, 2026
  1.0
  I keep calling no answer I left a message still haven't heard anything :(
• KT

  Karina Torres

  Apr 4, 2026
  1.0
  this place is very unprofessional. the leasing office is always close, they will randomly charge you for things like an extra parking garage , they go through so many leasing managers so no one ever knows what they’re doing. For months the gym wasn’t open even though it’s apart of the amenities you pay for. anytime you need to contact them about something through the phone they NEVER answer and you can’t even go in person because no one is ever in the office. I guarantee I could be a better leasing manger than every single person they hired and fired. this doesn’t give luxury apartments.

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