My name is Stacy Klein and I bring knowledge and integrity as an Escrow Officer in the Mission Viejo office of Coast Cities Escrow. During my 14 years with Coast Cities, I have personally assisted over 2800 families with buying, selling and refinancing their homes. It is very important to me to show kindness to my clients during the stress of a real estate transaction and put their concerns as ease. What is one thing I love about Coast Cities? It’s a FAMILY that I get to work with every day! In addition to being an Employee of the Month, I have received the company’s 2020 Hall of Fame Medallion Award and 2021 Hall of Fame Diamond Award. When not working, I enjoy spending time with my children and grandchildren.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.