Plum Tree Apartment Homes

Reviews

• CC

  Chris

  6 days ago
  5.0
  Deeba is wonderful to work with! She is very kind, personable, and on top of any issues that may arise. I have lived here for going on 5 years, and there is a very good reason why we stay. If there has ever been any issues with our place, the office has always been proactive and gets it handled immediately. Danielle and Taliaya (I’m so sorry for the misspelling) have also been wonderful to work with as well. Christian is a great maintenance person, making sure all of the homes are safe and working properly. Everyone that works here has always been very polite and professional, and they always try to do everything in their power to make our lives easier. Overall, the property and the staff are great, and we are renewing our lease to stay here for another year. Thank you Plum Tree for making our living experience seamless and easy!
• SL

  sun y lee

  Jul 6, 2026
  1.0
  There are some really serious problems with this apartment management. I asked them to return my security deposit as agreed and requested corrections, but a manager named Daniel just stopped responding. It took 40 days to get my deposit back. I tried calling and emailing them, but they didn’t even bother to respond. I’m really shocked at how they run this place. I’m still missing about $500, and since it’s too small an amount to file a small claims case, I think that’s why they’re acting this way. If anyone else has had a similar experience, maybe we could gather evidence and file a small claims case?
• LP

  lulu perry

  Jun 1, 2026
  1.0
  I would strongly caution anyone considering living at this apartment complex. My experience here was extremely frustrating, unprofessional, and honestly felt dishonest from start to finish. The management and office staff were incredibly difficult to deal with and consistently avoided accountability. One of the biggest issues was the security deposit. They advertise it as a “refundable deposit,” but then tack on a so-called “nonrefundable cleaning fee” regardless of whether you leave the apartment spotless or clean it yourself. I specifically asked THREE separate times for a copy of the rental agreement or documentation that clearly stated this policy, and they refused to provide it every single time. That alone says a lot. Maintenance issues were another nightmare. My washer and dryer were broken for THREE MONTHS, and despite multiple requests and follow-ups, management offered no urgency, no temporary solution, no compensation, and barely any communication. For an apartment complex charging the amount they do, that level of neglect is unacceptable. What bothered me even more was how they handled serious property issues. I personally have video evidence of staff painting over what appeared to be mold stains instead of properly addressing the problem. Covering up potential mold with paint instead of professionally treating it is irresponsible and concerning, especially for tenants’ health and safety. Overall, the staff and management came across as disorganized, dismissive, and more focused on keeping tenants’ money than actually helping residents. Communication was poor, promises were rarely followed through on, and every issue became unnecessarily difficult. I rarely leave negative reviews, but people deserve to know what they may be walking into before signing a lease here. Save yourself the stress, document EVERYTHING, and think twice before renting from this complex.
• KT

  Kaili Tehaney

  Apr 27, 2026
  1.0
  Don’t expect to get your deposit back. They took almost all of ours and then don’t even have the audacity to email back a real explanation.