The View

Reviews

• GM

  Graeson McMahon

  Oct 5, 2026
  2.0
  I lived at The View for approximately six years ending July 2026. The good: the units are nice and spacious, with giant windows that give nice views of the city. Great if you like having indoor plants. The bad: problems with the elevators (which are already too small for the size of the building) are frequent, as are issues with the plumbing. It was not uncommon during my time there for emergency water shutoffs to occur due to flooded apartments. The management is slow to rectify issues and hard to contact. The ugly: They have not returned my security deposit in over 90 days, and although they have now said they'll return the full deposit, they originally tried to keep the entire deposit, with egregious charges like $600 for painting (illegal given my length of tenancy).
• EC

  Esther Cho

  Sep 25, 2026
  1.0
  On August 26, I received the keys to my unit, with my move-in planned for August 29. At approximately 1:19 PM that day, I found multiple cockroaches inside the unit. Before signing the lease, I had specifically asked whether there were any pest or cockroach issues and was told there were none. Around 2:30 PM, I reported the issue to the leasing office. The apartment manager told me that because the unit was near the trash area, cockroaches could be present. I asked about transferring to another unit or canceling the lease and was told pest control would not be available for about two weeks. I chose to cancel the lease that same day and followed up in writing. The cancellation was approved around 11:30 AM the next day, August 27, but management withheld a $1,000 lease break fee. Separately, on August 27, both my boyfriend and I, who were on the lease together, received a large number of scam calls, texts, and emails throughout the day. I am not suggesting that these incidents were connected to the apartment or its management; I am including them because they made an already stressful situation even more difficult for me. In addition to the issues above, communication with management was difficult throughout the process. At times, I would not receive a response for several days when contacting management directly by email or phone, while communication through the leasing agent resulted in much quicker feedback. During the cockroach issue, I had to rely on the leasing agent to relay my concerns and messages to management. When I received the keys, they were simply handed to me by someone at the front desk. Later, when I asked about the timing of my refund, I was told that the leasing office was not responsible for deposits or refunds and could not provide any estimate for when it would be processed. This experience made me realize how important it is to read every part of a lease carefully, inspect the unit thoroughly, document everything, keep records of all communication, and be very cautious throughout the entire move-in process.
• JW

  Jinjue Wu

  Sep 8, 2026
  1.0
  If I could give 0 stars, I would. We moved out of The View on January 22, 2026, after management had changed to Concord Property Management. After the management change, the entire experience deteriorated rapidly, especially when it came to move-out accounting. After we moved out, we repeatedly contacted the leasing office asking about the return and accounting of our security deposit. We were told it was “not the leasing office’s responsibility.” So whose responsibility was it? No one seemed to know. No one took ownership. No one could give us a real contact who could actually resolve the issue. Only after we continued asking about our deposit did a bill for $9,763.23 suddenly appear, including an $8,702.91 “damage fee” and a $760 cleaning fee. Nearly ten thousand dollars. We have video from the final move-out inspection. We repeatedly asked for the most basic supporting documentation: an itemized explanation, photos, inspection records, repair invoices, receipts, and evidence supporting these charges. What explanation did we receive? None. No one explained what the $8,702.91 damage fee was actually for. No one substantively responded to our requests for evidence. No meaningful explanation was ever provided. The one thing they were extremely consistent and efficient at doing was sending payment demand emails over and over again. We formally disputed the entire balance again on July 27, 2026. More payment reminders followed on August 1, August 8, and August 15. Explanation? None. Evidence? None. Payment demands? Those never stopped. Then on September 8, they sent this disputed account — still without any substantive explanation — to Sequium Asset Solutions, a third-party debt collector. The entire timeline is basically: Moved out → asked about our deposit → no one took responsibility → asked again → suddenly received a nearly $10,000 bill → asked for evidence → received no explanation → repeated payment demands → sent to a third-party debt collector. The most absurd part is this: When we asked, “Where is our security deposit?” suddenly no one in the management system was responsible. When they wanted nearly $10,000 from us, that same system became remarkably efficient. If a property management company can demand nearly $10,000 from former residents without providing any substantive explanation, ignore repeated requests for supporting documentation, and then send the account to a debt collector, I think prospective residents deserve to know that before signing a lease. If you are considering renting at The View, document everything. Save every email, payment record, and lease document, and take thorough photos and videos from move-in through move-out. Based on our experience, once you leave, the only thing protecting you may be your own evidence. I would never rent from a property managed this way again, and I would never recommend it to friends.
• RL

  Ric Lee

  Jun 10, 2026
  5.0
  The view leasing team is always friendly and welcoming, and they are quick to help whenever I have a question or need assistance. One of the things I like most is that the apartments are larger and unit is so bright than many other places in Koreatown, and the location is great. Everything is close by, which makes daily life very convenient. I also want to give a special thanks to Michelle. She is always kind, patient, and willing to help, and it’s especially nice to have a Korean-speaking manager who understands residents’ needs. Chuy (I’m not sure if that’s the right spelling ) has been very helpful as well and always does his best to assist whenever something comes up. Since the management change, I’ve noticed a lot of effort being put into improving the property and making it a better place to live. Change flooring, Clean pool, upgrade lobby, fix elevator, lots of monitoring camera.. It’s nice to see that they care about the residents and are actively working on improvements. Overall, I’ve had a great experience here and would definitely recommend this apartment community to others looking for a comfortable place to live in Koreatown. 😊
• DL

  dongmin Lee

  Jun 9, 2026
  5.0
  I have been living at The View Apartments, and my experience has been excellent. Michelle and her team do an outstanding job managing the property. They are always professional, responsive, and genuinely care about the residents. Whenever I have questions or need assistance, they handle everything quickly and efficiently. The community is well-maintained, and it’s clear that Michelle and her team work hard to make this a great place to live. I truly appreciate their dedication and excellent customer service. I highly recommend The View Apartments to anyone looking for a comfortable and well-managed community. Thank you, Michelle and the entire team, for all your hard work!