Soaring 510’ into the DTLA skyline, The Grand is designed to look and feel like a true collection of individual homes.
The Grand by Gehry features beautiful apartments with new, contemporary levels of finish emphasizing the fresh California vibe. Extraordinary views invite light and air inside; bright, open kitchens are spaces to entertain; and distinctly modern, spa-like bathrooms allow for relaxation and rejuvenation.
Residents enjoy an extensive menu of services and amenities, including access to the 10th floor indoor/outdoor amenities deck featuring a state-of-the-art fitness center, business lounge and expansive outdoor pool deck overlooking the majestic Walt Disney Concert Hall.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.