SMB Hollywood

Reviews

• AA

  Andre

  1 day ago
  5.0
  I want to first say that Rose at the front desk did such an exceptional job with assisting me with the drop off delivery here. The property was very easy to navigate with the instructions that she gave me. I also enjoyed how clean the building was. Rose greeted me in a welcoming way when I entered and left the property.
• MR

  Moriah R

  Sep 8, 2026
  5.0
  ⭐⭐⭐⭐⭐ Kyle and the maintenance team are amazing! I had an issue where I lost my car key, and it was in a place where it would have been nearly impossible for me to retrieve or even find it myself. Somehow, they were able to find and recover it for me! They went above and beyond to help, and I’m so incredibly grateful. Truly an amazing team and such great service. Thank you so much!
• CL

  Camille Lesar

  Sep 4, 2026
  1.0
  I was previously one of the five-star reviews, as it is requested in your first week. A few weeks after moving in, smoke started entering my apartment through the vents, about 6 times a day. It was at least three different substances, not weed. I moved here after losing my house in the wildfires, and I have a dog with a tumor in his nose who can develop constant bloody noses if his nose is irritated. I’m also generally excessively understanding and really did not want to create conflict with my neighbors, so instead of making a huge issue out of it, I asked to transfer to another unit. Management denied the request because I had not lived in the building for six months. I genuinely believed they were trying to solve the problem, so I followed their requested reporting process, which meant calling and emailing every time the smoke came in. It was exhausting, but I assumed they were doing their best. I was sick for 6 weeks this winter and had to try multiple medications, including steroids, to heal. Turns out, they already knew where the smoke was coming from because the previous tenant of my exact unit had transferred to another apartment due to the same issue. Eventually, that neighbor told me he was moving away for a new job. Kyle then called me, pretending as though he had finally solved the problem, like I should be happy with him for anything, when in reality they had allowed me to suffer for no reason for most of my lease. More recently, I discovered what appears to be mushroom and/or mold growth coming out of THREE vents in my apartment. Maintenance came in, sprayed the vents with some unknown substance, cleaned off the vent covers, put a dehumidifier in my unit for a day and that was basically it. I begged them to look at my bathroom exhaust (3 feet from one of the affected vents - sucking in that air - this was not thoroughly cleaned). I was not told what chemical was sprayed into my/everyone’s ventilation system, how long I should stay out of the apartment, whether the HVAC should remain off, whether I needed to clean surrounding surfaces, or whether any precautions were needed because of possible spores. I was just told to open my balcony door more often, despite the humidity inside my apartment actually being lower than outside. I requested official testing both directly from maintenance and again by email to management. No testing was done, and I did not even receive a response from the manager of the building or the manager of the maintenance team. No other residents were notified. California Health and Safety Code § 17920.3 and the Implied Warranty of Habitability require landlords to properly address conditions that may make a unit unsafe or unsanitary. I am also on the 6th floor. As another reviewer mentioned, our hallway regularly reeks of dog urine as someone allows their dog to pee by the elevator daily, and they have recently upgraded to all throughout the hall. They do clean it frequently, but unfortunately that mostly turns the hallway into a steaming, nauseating mixture of urine and cleaning chemicals that you don’t want to stand within 6 feet of (wow, almost like that could be part of the humidity issue). The smell never fully goes away. The flooring simply needs to be replaced. There is occasionally poop too, and weekly the hallway is filled with what I can only describe as the smell of boiling garbage from the trash chute system. The building looked pretty new when I moved in about a year ago, which was the reason I chose it. Now the carpets are looking worn, there is gum stuck in them, mysterious brown stains, some of the elevators look decades old, and the garage smells like human urine. Residents are also expected to take every single cardboard box down to P1 or park, where the stench of garbage is overwhelming. The required internet sucks. Most of these problems are fixable. What is frustrating is the pattern of minimizing serious health issues or allowing residents to live with them instead of addressing anything at all.
• HW

  Hud Woodle

  Sep 3, 2026
  5.0
  Rose at the front desk was pleasant, knowledgeable and extremely helpful ahead of a tour of the property.
• CB

  Carl Bembridge

  Aug 13, 2026
  5.0
  Marla and Misty were super helpful to my moving process and had the most patience with my UK to US move. I’m super excited about my new home at SMB