At PMP we understand that the association management industry is a service industry at its core, and our success is dependent upon our ability to deliver truly extraordinary service to our community clients. From the moment you call our office to speak with one of our live, friendly and helpful customer care professionals or visit one of our convenient locations, you will begin to experience what makes PMP's approach to community management so unique. Our unwavering focus and commitment to extraordinary customer care has come to define our organization and the result is a truly exceptional client experience.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.