OG
Omar Gatica
Jul 30, 2026
I am writing this review to share my experience after six months of residency at this complex. While the apartment units themselves are high-quality, featuring modern layouts and appliances, the property management experience has been consistently disappointing. I believe it is important to share these details, as transparency is essential for prospective and current residents.
During my residency, I have encountered persistent administrative hurdles that have impacted my daily life:
Move-in Coordination: Coordinating internet installation upon move-in was unnecessarily difficult due to restricted access to the server room, which caused a week-long delay for those of us working remotely.
Billing Issues: Despite requesting to unenroll from the valet trash service via email numerous times, I received no response and was charged for the service for several months. Notably, the trash was never picked up during that time. This was only recently resolved, with a refund only being provided for the most recent month.
Building Completion: It is evident that the building opened before construction was fully finalized. Residents faced issues such as inadequate hot water capacity and insufficient trash disposal facilities, leading to an overflow of waste before the week’s end. This contradicts the "luxury" marketing of the complex. Water heaters and an additional trash container were added well into our lease. Construction continues to this day.
Parking Management: Replacing lost parking stickers was a difficult five-week process, ultimately requiring multiple in-person follow-ups despite my repeated emails, which went unanswered. More recently, management initially attempted to reassign one of my three leased parking spots to another tenant, claiming it was no longer mine. Their stance only changed after I produced documentation verifying they had indeed assigned us three parking spots upon move-in. When they eventually offered a replacement spot, it was structurally unusable due to limited door clearance. We politely declined to be reassigned.
The only positive experience I have had with staff is with the building Superintendent, Cesar Sianez. Although he operates independently of the management company, he is consistently helpful, professional, and efficient. He promptly addressed my work orders and provided assistance when I was locked out of my unit during my first week here.
To prospective and current residents: I strongly recommend maintaining thorough written documentation of all correspondence with management. It has been a necessity during my time here. I will keep this review up to date, should something else arise.
GG
Greg Garcia
Jul 29, 2026
This is a nice apartment complex but the current experience has not been equivalent to the cost of rent. Move in was rocky and getting set up with internet was not as easy as it should have been.
We were told that the complex would have a community internet plan for a discounted rate. Upon move in, and contacting the service provider, we were told that we were not enrolled in a community plan but they were still in negotiations. After a few months we were then told that they would not go forward with the community plan.
Additionally, we were automatically enrolled in a service that would pick up our unit’s trash from the hallways and throw them away. For three months we paid for this service and not once was it ever picked up. We attempted to unenroll from the service but our messages were ignored up until two months later.
The complex is also currently under construction to add additional units, for about a month the fitness room was out of service (we were told it would only be two weeks) and construction occurred on Saturdays during the early morning. These are not big deals, but is an inconvenience. Other apartments I have lived with in the past have discounted months where amenities/disturbances were taking place for extended periods of time.
We are also currently in talks with management as they want to remove one of our parking spaces we’ve been paying for the past five months which is unacceptable.
This is a newly constructed building and perhaps management is inexperienced or overloaded with work at other properties. In short, it has not been great to have been promised amenities/services upon signing up and then never have benefitted from them.
SW
Stanley Wood
Apr 25, 2026
I recently toured Given Highland Park and had a great experience. Key was exceptional, very knowledgeable, and did a wonderful job explaining the community, the apartment layouts, and the different features available.
The property itself is beautiful, modern, and thoughtfully designed. The brand new three bedroom apartments really stood out to me. They felt spacious, bright, and comfortable, with modern finishes and a great layout for the price. For anyone looking for a new apartment in Highland Park, Given Highland Park feels like a great value, especially for a brand new three bedroom home in such a desirable Los Angeles neighborhood.
The location is also a major highlight. It is close to restaurants, coffee shops, shopping, nightlife, public transportation, and everything that makes Highland Park one of the most popular neighborhoods in Northeast Los Angeles.
Overall, Given Highland Park is a great option for anyone searching for modern apartments in Highland Park, new three bedroom apartments in Los Angeles, or a stylish apartment community in Northeast LA. The leasing person made the tour experience excellent, and the community left a very strong impression.
PH
Paul Hampton
Apr 14, 2026
I recently toured the brand new 3 bedroom apartment at Given Highland Park and was very impressed. The quality of the apartment really stood out, from the designer finishes and premium appliances to the beautiful kitchen and overall modern feel.
The community also has great amenities that make it feel even more special, including the roof deck, lounge and co-working space, and covered parking. It is clear a lot of thought went into both the design and comfort of the property.
Vanessa, the leasing person who gave the tour, was excellent. She was friendly, professional, knowledgeable, and made the entire experience feel welcoming and easy. She did a wonderful job showing the apartment and highlighting everything the community has to offer.
Overall, this was a great touring experience, and Vanessa made it even better.
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Nathan Park
Mar 23, 2026
Really impressed with Given Highland Park. It is a brand new building, and you can really feel that in the quality, design, and overall experience. The apartments are modern, bright, and well laid out, with finishes that feel clean and upscale. The amenities are a great bonus and make the community even more appealing. It is not easy to find something this fresh and polished in such a great Highland Park location.