1724 Highland

Reviews

• JB

  Jasmine Butler

  May 12, 2026
  5.0
  I attempted to rent here and although it didn’t work out as planned I want to shout out Ariya C for being the best leasing consultant I’ve came across in a long time. She was patient, kind and an overall delight to work with.
• LA

  LIANA ALIEVA

  Apr 24, 2026
  1.0
  I currently live at 1724 Highland and want to share my honest experience. The biggest issue here is security. Yes, there is a security guard, but he is usually on his phone with headphones and not really paying attention. There have already been serious incidents — for example, a resident had their car stolen from the “secured” parking (P3). This makes it very stressful to leave your car there. The gates are also frequently broken and often left open. What is even more concerning is that there are no cameras in the parking garage, even though the property is advertised as secure. The leasing office is another weak point. One of the staff members is friendly, but unfortunately doesn’t seem informed — she often says she will pass along requests, but nothing ever happens. Another staff member, is responsible for handling issues, but communication is very difficult. He is also consistently rude and unapproachable — it often feels like he does not want to communicate at all. Whenever you try to talk to him, he clearly looks annoyed and unwilling to help. Questions are constantly delayed, and everything gets pushed to a manager who is almost impossible to reach. The application process took much longer than expected, and even now, any issue requires multiple follow-ups and reminders. On the positive side, the maintenance staff is excellent. The technician who comes to fix things is very professional, respectful, and efficient — always wearing shoe covers and resolving issues quickly. Also, the cleaning staff does a great job keeping common areas clean, including elevators and shared spaces. Amenities like the pool, gym, and common areas are generally clean and well-maintained, so no major complaints there. Overall, the main concerns are security and management. A “secured” parking garage without cameras is unacceptable, especially considering past incidents. Installing proper cameras and improving management responsiveness would make a huge difference.
• UE

  Uche Eke

  Apr 14, 2026
  5.0
  I lived here for a little over 2 years! The move-in process was smooth and straightforward, and I really appreciated how welcoming and organized everything felt from the start. Big shoutout to Adam and D’Angelo for handling my move-in and lease signing—they made everything easy to understand and stress-free. They were incredibly helpful whenever any issues came up, always quick to respond and make sure things were taken care of. And Ariya deserves a special mention too for always being available to answer my questions and provide support whenever I needed it. Overall, the team here really makes a difference. Their professionalism and willingness to help made settling in a positive experience. Definitely a great place to call home!
• JK

  Jenn K

  Dec 4, 2025
  1.0
  Wouldn't recommend. Fire alarms go off often and at odd times, elevators are constantly in repairs, don't feel safe
• ES

  Edwin Martinez Suarez

  Jul 1, 2019
  1.0
  I always smell a middle aged man or a woman scream from the people under my apartment

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