Ageno Apartments

Reviews

• MR

  Michael Ramirez

  Jul 29, 2025
  1.0
  Unfortunately, my 24 months at Ageno Apartments were far from satisfactory, particularly concerning the level of hospitality/professionalism provided by the leasing staff. It’s very clear that the focus is less on ensuring a comfortable and welcoming stay, and more on the transactional aspects. I consistently felt like I was being treated as just a monthly deposit rather than a valued guest. This wasn’t always the case, either. It all started with the new staff that replaced the previous manager. Alina, who was originally the leasing manager when I moved in, was everything a company could ask for in an employee, that would be welcoming new and current tenants. She was easy to approach, professional, and helpful. However, the new leasing staff is a complete 180 from Alina. They are rude and confrontational and definitely only care about you if you are paying the bills. A place where I once felt at ease and appreciated had me leaving with the impression that guest satisfaction was not a priority. I would think long and hard before giving Ageno Apartments my hard earned money. I definitely do not recommend this business. I would strongly advise Ageno Apartments to re-evaluate their approach to guest relations and focus on fostering a more hospitable environment where every guest feels genuinely valued.
• PS

  P S

  Sep 22, 2024
  1.0
  As the other reviews have noted, they charge for all the utilities, are super overpriced for the area, and try and nickle and dime you on move out. In the little green areas there are, there is dog poop everywhere and they do nothing about it. Furthermore, they expect you to pay for professional cleaning at the end and will ding you on every little thing wrong. The craziest part is that if you owe more than your deposit, they will instantly sic you to collections instead of trying to resolve it, affecting your credit. AVOID like the plague.
• AP

  Augstin Pizano

  Nov 8, 2022
  5.0
  I had a really amazing time working with both Alina and Cindy yesterday as I had the opportunity to take a Tour of one of their two bedroom units. Not only did they both make me and my fiancé feel like we were already home, but also make you feel like you are family and not just another tenant. I will say that the units themselves are crazy beautiful but not only that, the accessibility to everything and all of the amenity's there for residents to utilize are unbelievable but so amazing. Its a great place for families since I did get the chance to meet some of my near future neighbors and pet friendly. One thing that is a plus, is all of the shopping centers and food around. Thank you so much Alina and Cindy for your time and amazing customer service and passion to your tenants!
• SM

  Stephanie Mancini

  Mar 13, 2021
  1.0
  Yesterday evening my husband confirmed a viewing for a 2 bedroom with Kayla for this afternoon. After driving 1 hour to see the apartment she informed us upon arrival that 2 bedroom is not available. That is the only reason we drove to view this property in the first place. Being it was confirmed a day prior it would have been nice to receive a call and let us know the apartment we agreed to view was no longer available. Instead of waiting for us to get there and push a 1 bedroom on us upon arrival. Our time was wasted and we received no communication.
• SS

  Silvia

  Jun 10, 2020
  5.0
  Just moved here from another State(miss HOME every single day,😭) this place is a Great place to lived, very convenient, close to downtown Livermore/ Pleasanton, shopping center, pharmacy, target, Safeway, Petco, restaurants; close to the freeways; Places to go for a run or to take a walk. The community it's extremely safe, clean and quiet! ♥️♥️♥️